General Troubleshooting

  1. User Guides by Module

  2. Help Tools - Instant Answers to your questions

  3. What is SwimOffice?

  4. SEO -- Search Engine Optimization to increase site ranking

  5. 404 Error

  6. 777 Error

  7. Turn the current alert off / hide alert

  8. Are there word limitations when a sponsor sets up an ad?

  9. Domain name / URL has stopped working

  10. Does our TeamUnify site have any tutorials or FAQs for the parents?

  11. Does TeamUnify Email Passwords?

  12. Allow pop ups in TeamUnify SwimOffice

  13. Clear your browser cache and cookies

  14. How do I contact support?

  15. How do I convert birth date from international to US format in excel file?

  16. How do I create a PDF?

  17. How do I create/edit/report workout notes and voice notes?

  18. How do I print "Participation Award" labels

  19. How do I print entry labels/cards?

  20. SwimOffice session length - automatic logout

  21. Utilize filters to sort data in an Excel file

  22. How do you create online forms?

  23. How many sponsors can we have on our site?

  24. iTunes gives "unknown error (2001)" upon Store request

  25. New England Swimming Check Athlete Registration Errors

  26. Password does not seem to work and I have not changed it.

  27. Seasonal Teams - User Guide

  28. Stack overflow at line 26 - site slowdown or freeze

  29. TeamUnify security and privacy policies

  30. TeamUnify User Guide / User Manual / UserGuide for modules

  31. What is the TU platform built on?

  32. Why am I getting a Restricted Area message after clicking link to access invoice?

  33. Why do Dismissed alerts reappear?

  34. Why Firefox is better than Internet Explorer

  35. Team Alias

  36. TeamUnify/SportsEngine Studio websites and data security

  37. Can't enter time, such as 9:00 am

  38. I want to control my own zone files. How do I do this?

  39. Domain masking / vanity URLs

  40. Why is my domain no longer going to my TU website?

  41. Why is My Swim Today widget not working?

  42. Why is my website not coming up in a Google search? SEO

  43. Critical removal of a page or site from Google's search results

  44. Why am I being asked my date of birth or if I'm over 13?

  45. Browsers supported for TeamUnify sites

  46. Can't login to SportsEngine Mobile on iPad

  47. Turn off/disable NCSA banners

  48. Set up Google Analytics on your site

Feedback and Knowledge Base