1. Account/Member Admin: Quick Start Guide and Tutorials

  2. Membership: Add a Coach or Director to the Coaches Page

  3. Membership: Add email addresses to Accounts and Members

  4. Membership: Can't add account because email already exists

  5. Membership: Add / create new Account

  6. Membership: Add or Edit a Member

  7. Membership: Delete Member/Athlete/Swimmer

  8. Membership: Printing an Attendance Report

  9. Membership: What do I do if I forgot my password?

  10. Membership: Members cannot be under more than one account

  11. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status

  12. Membership: Can an admin verify an email address or SMS number?

  13. Membership: Can I age up all of my athletes?

  14. Membership: Can I create a new Account without a valid email address?

  15. Membership: Can I merge Accounts? Dealing with duplicate accounts/members

  16. Membership: Divorced parents account - How to handle in SwimOffice

  17. Membership: Reset password / email password/login email

  18. Membership: Member and coach photo size guidelines

  19. How Can I Tell Who Has A Verified Email Address?

  20. How do I add a photo to a profile?

  21. Membership: Build ID Card # / Member/athlete/swimmer ID #

  22. Membership: Reset t-shirt sizes to blank

  23. Change my password

  24. Filter by Gender - Member Tab

  25. Deleting a Coach or Board Member from the Coaches Tab

  26. Delete a Roster Group

  27. How do I edit an existing account?

  28. Membership: Export roster/members for import into Team Manager

  29. Move an athlete/member from under one account to the other

  30. Accounts/Members: Export a roster to import into Meet Manager

  31. Print Athlete Roster or Member Directory

  32. Print or produce a report with account information or member information?

  33. Printing Rosters

  34. Set an inactive date for a member to show when they will be leaving?

  35. Membership: Upload/import member database for those without Team Manager

  36. Membership: Verify my email address

  37. Does Reactivating / turning on an account change the password?

  38. If I change the status of an account to something other than active will they be able to login?

  39. Membership: Account notes that only Superusers can see

  40. Membership: Member notes that only Superusers can see

  41. Membership: Opt-in/opt-out of Member Search

  42. Member login and password isn't working

  43. Preferred name in athlete member profile - Overview of uses

  44. Account and Member Status definitions

  45. Membership: User Admin type access level definitions

  46. Membership: Number of email addresses and SMS numbers allowed

  47. Sent password email and account didn't receive it

  48. What if I don't have the required email or address field for an account?

  49. Why can't I enter my email address in for a new account?

  50. Why is my swimmer not showing the event?

  51. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck

  52. Membership: Add and verify a cell number for SMS/texting

  53. Coach's Page - Hiding the Board of Directors

  54. Print mailing labels

  55. No Contact Email Assigned error

  56. Add a custom user defined field in Account/Member Admin or in Registration

  57. Shortcut Keys

  58. Membership: Save and customize filters, columns and views

  59. Making a view the default using filters

  60. Membership: Multi-edit accounts or members

  61. Sorting options / Alphabetical Sort

  62. Contact Us Button - Marketing Best Practice

  63. Make bulk changes on accounts & members and billing & roster groups

  64. Team Club Code is being used by another team error

  65. Membership: Use filters to display specific lists of accounts/members

  66. Membership: Multi-Edit account or member fields

  67. Membership: Customize t-shirt sizes

  68. Membership/Registration: Export t-shirt sizes

  69. Delete and undelete accounts and members

  70. UK Membership: Hard delete accounts - anonymize data

  71. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group

  72. Membership: Save a custom search - Saved Views

  73. Custom report print or Excel - Member/Athlete or Account report of data

  74. Set an athlete as Not USA Registered

  75. Understanding What you Are Filtering On

  76. My columns don't show in account member admin

  77. Email the Password to one, many or multiple Accounts

  78. Searching in Account Member Admin

  79. Membership: Workout / Attendance Report

  80. Membership: Add a Roster Group

  81. Accounts/Members: Export accounts/members roster to Excel spreadsheet

  82. Manually reset password for account

  83. Membership: Determine accounts with ONLY inactive members

  84. Membership: Duplicate email / email already exists / can't add account

  85. YMCA Membership: Remove coach so they stop receiving emails

  86. Membership: View MainSet videos

  87. Membership: Exclude accounts from meet financial requirements

  88. Membership: View individual athlete meet results, best times

  89. Membership UK: DBS Check Date field

  90. Membership: Hide Member from search in Members tab

  91. Membership: Determine account's most recent/last log in

  92. Membership: Find out who was in which Roster Groups/Squads in the past

  93. UK Workforce training certifications introduction

  94. UK Workforce: Add/designate Workforce Admins

  95. UK Workforce: Set/designate Workforce members

  96. UK Workforce: Add/edit member roles, courses and certificates

  97. UK Workforce: Filters - Check certifications and expiry dates

  98. USA Swimming racing start certifications

  99. Membership: Privacy Settings - Set Data Visibility

  100. Membership: Privacy Settings - Set Roster/Squad Admins

  101. Membership: Enable/disable Member Search

  102. UK Membership: Check Membership Data Report

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