1. Membership: Add a Coach or Director to the Coaches Page

  2. Membership: Add email addresses to Accounts and Members

  3. Membership: Can't add account because email already exists

  4. Membership: Add an Account

  5. Membership: Add or Edit a Member

  6. Membership: Delete Member/Athlete/Swimmer

  7. Printing an Attendance Report

  8. What do I do if I forgot my password?

  9. Members Cannot be Under More Than One Account

  10. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status

  11. Membership: Can an admin verify an email address or SMS number?

  12. Can I age up all of my athletes?

  13. Can I Create a New Account Without a Valid Address?

  14. SwimOffice - USA Registration Reconciliation Report to check USA#

  15. Can I merge Accounts? Dealing with duplicate accounts/members

  16. Can members search for other members and rosters?

  17. Membership: Divorced parents account - How to handle in SwimOffice

  18. Membership: Find account name from account number

  19. Membership: Reset password / email password/login email

  20. Membership: Member and coach photo size guidelines

  21. How Can I Tell Who Has A Verified Email Address?

  22. How do I add a photo to a profile?

  23. Membership: Build ID Card # / Member/athlete/swimmer ID #

  24. Membership: Reset t-shirt sizes to blank

  25. Change my password

  26. Filter by Gender - Member Tab

  27. Deleting a Coach or Board Member from the Coaches Tab

  28. Delete a Roster Group

  29. How do I edit an existing account?

  30. How do I export members from TeamUnify for import into Team Manager?

  31. Accounts/Members: Export roster / members for import into Team Manager

  32. Move an athlete/member from under one account to the other

  33. Accounts/Members: Export a roster to import into Meet Manager

  34. Print Athlete Roster or Member Directory

  35. Printing Rosters

  36. How do I print or produce a report with account information or member information?

  37. How do I review and edit my account database?

  38. How do I set an inactive date for a member to show when they will be leaving?

  39. How do I set an unattached code?

  40. Membership: Upload/import member database for those without Team Manager

  41. Membership: Verify my email address

  42. Does Reactivating / turning on an account change the password?

  43. If I change the status of an account to something other than active will they be able to login?

  44. Membership: Account notes that only Super Users can see

  45. Membership: Member notes that only Super Users can see

  46. Member Search: How do I opt out / in?

  47. Member login and password isn't working

  48. Preferred name in athlete member profile - Overview of uses

  49. Account and Member Status definitions

  50. Membership: User Admin type access level definitions

  51. Membership: Number of email addresses and SMS numbers allowed

  52. Sent password email and account didn't receive it

  53. What if I don't have the required email or address field for an account?

  54. Why can't I enter my email address in for a new account?

  55. Why is my swimmer not showing the event?

  56. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck

  57. Membership: Add and verify a cell number for SMS/texting

  58. Coach's Page - Hiding the Board of Directors

  59. Print mailing labels

  60. No Contact Email Assigned error

  61. Add a custom user defined field in Account/Member Admin or in Registration

  62. Shortcut Keys

  63. Membership: Save and customize filters, columns and views

  64. Making a view the default using filters

  65. Doing a multi account or member edit

  66. Adding a new member

  67. Sorting options / Alphabetical Sort

  68. Contact Us Button - Marketing Best Practice

  69. Make bulk changes on accounts & members and billing & roster groups

  70. Team Club Code is being used by another team error

  71. Membership: Use filters to display specific lists of accounts/members

  72. Membership: Multi-Edit account or member fields

  73. Membership: Customize t-shirt sizes

  74. Membership/Registration: Export t-shirt sizes

  75. Delete and Undelete Accounts and Members

  76. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group

  77. Membership: Save a custom search - Saved Views

  78. Custom report print or Excel - Member/Athlete or Account report of data

  79. Set an athlete as Not USA Registered

  80. Understanding What you Are Filtering On

  81. My columns don't show in account member admin

  82. Email the Password to one, many or multiple Accounts

  83. Searching in Account Member Admin

  84. Membership: Workout / Attendance Report

  85. Membership: Add a Roster Group

  86. Accounts/Members: Export accounts/members roster to Excel spreadsheet

  87. Manually reset password for account

  88. Membership: Determine accounts with ONLY inactive members

  89. Membership: Duplicate email / email already exists / can't add account

  90. YMCA Membership: Remove coach so they stop receiving emails

  91. Membership: View MainSet videos

  92. Membership: Exclude accounts from meet financial requirements

  93. Membership: View individual athlete meet results, best times

  94. Membership UK: DBS Check Date field

  95. Membership: Hide Member from search in Members tab

  96. Membership: Determine account's most recent/last log in

  97. Membership: Find out who was in which Roster Groups/Squads in the past

  98. UK Workforce training certifications introduction

  99. UK Workforce: Add/designate Workforce Admins

  100. UK Workforce: Set/designate Workforce members

  101. UK Workforce: Add/edit member roles, courses and certificates

  102. UK Workforce: Filters - Check certifications and expiry dates

  103. USA Swimming racing start certifications

Feedback and Knowledge Base