1. Membership: Add a Coach or Director to the Coaches Page

  2. Membership: Add email addresses to Accounts and Members

  3. Membership: Can't add account because email already exists

  4. Membership: Add / create new Account

  5. Membership: Add or Edit a Member

  6. Membership: Delete Member/Athlete/Swimmer

  7. Membership: Printing an Attendance Report

  8. Membership: What do I do if I forgot my password?

  9. Membership: Members cannot be under more than one account

  10. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status

  11. Membership: Can an admin verify an email address or SMS number?

  12. Membership: Can I age up all of my athletes?

  13. Membership: Can I create a new Account without a valid email address?

  14. Membership: Can I merge Accounts? Dealing with duplicate accounts/members

  15. Membership: Divorced parents account - How to handle in SwimOffice

  16. Membership: Reset password / email password/login email

  17. Membership: Member and coach photo size guidelines

  18. How Can I Tell Who Has A Verified Email Address?

  19. How do I add a photo to a profile?

  20. Membership: Build ID Card # / Member/athlete/swimmer ID #

  21. Membership: Reset t-shirt sizes to blank

  22. Change my password

  23. Filter by Gender - Member Tab

  24. Deleting a Coach or Board Member from the Coaches Tab

  25. Delete a Roster Group

  26. How do I edit an existing account?

  27. How do I export members from TeamUnify for import into Team Manager?

  28. Accounts/Members: Export roster / members for import into Team Manager

  29. Move an athlete/member from under one account to the other

  30. Accounts/Members: Export a roster to import into Meet Manager

  31. Print Athlete Roster or Member Directory

  32. Printing Rosters

  33. How do I print or produce a report with account information or member information?

  34. How do I review and edit my account database?

  35. How do I set an inactive date for a member to show when they will be leaving?

  36. How do I set an unattached code?

  37. Membership: Upload/import member database for those without Team Manager

  38. Membership: Verify my email address

  39. Does Reactivating / turning on an account change the password?

  40. If I change the status of an account to something other than active will they be able to login?

  41. Membership: Account notes that only Super Users can see

  42. Membership: Member notes that only Super Users can see

  43. Membership: Opt-in/opt-out of Member Search

  44. Member login and password isn't working

  45. Preferred name in athlete member profile - Overview of uses

  46. Account and Member Status definitions

  47. Membership: User Admin type access level definitions

  48. Membership: Number of email addresses and SMS numbers allowed

  49. Sent password email and account didn't receive it

  50. What if I don't have the required email or address field for an account?

  51. Why can't I enter my email address in for a new account?

  52. Why is my swimmer not showing the event?

  53. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck

  54. Membership: Add and verify a cell number for SMS/texting

  55. Coach's Page - Hiding the Board of Directors

  56. Print mailing labels

  57. No Contact Email Assigned error

  58. Add a custom user defined field in Account/Member Admin or in Registration

  59. Shortcut Keys

  60. Membership: Save and customize filters, columns and views

  61. Making a view the default using filters

  62. Doing a multi account or member edit

  63. Adding a new member

  64. Sorting options / Alphabetical Sort

  65. Contact Us Button - Marketing Best Practice

  66. Make bulk changes on accounts & members and billing & roster groups

  67. Team Club Code is being used by another team error

  68. Membership: Use filters to display specific lists of accounts/members

  69. Membership: Multi-Edit account or member fields

  70. Membership: Customize t-shirt sizes

  71. Membership/Registration: Export t-shirt sizes

  72. Delete and undelete accounts and members

  73. UK Membership: Hard delete accounts - anonymize data

  74. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group

  75. Membership: Save a custom search - Saved Views

  76. Custom report print or Excel - Member/Athlete or Account report of data

  77. Set an athlete as Not USA Registered

  78. Understanding What you Are Filtering On

  79. My columns don't show in account member admin

  80. Email the Password to one, many or multiple Accounts

  81. Searching in Account Member Admin

  82. Membership: Workout / Attendance Report

  83. Membership: Add a Roster Group

  84. Accounts/Members: Export accounts/members roster to Excel spreadsheet

  85. Manually reset password for account

  86. Membership: Determine accounts with ONLY inactive members

  87. Membership: Duplicate email / email already exists / can't add account

  88. YMCA Membership: Remove coach so they stop receiving emails

  89. Membership: View MainSet videos

  90. Membership: Exclude accounts from meet financial requirements

  91. Membership: View individual athlete meet results, best times

  92. Membership UK: DBS Check Date field

  93. Membership: Hide Member from search in Members tab

  94. Membership: Determine account's most recent/last log in

  95. Membership: Find out who was in which Roster Groups/Squads in the past

  96. UK Workforce training certifications introduction

  97. UK Workforce: Add/designate Workforce Admins

  98. UK Workforce: Set/designate Workforce members

  99. UK Workforce: Add/edit member roles, courses and certificates

  100. UK Workforce: Filters - Check certifications and expiry dates

  101. USA Swimming racing start certifications

  102. Membership: Privacy Settings - Set Data Visibility

  103. Membership: Privacy Settings - Set Roster/Squad Admins

  104. Membership: Enable/disable Member Search

  105. UK Membership: Check Membership Data Report

Feedback and Knowledge Base