All articles

  1. 404 Error

  2. 777 Error

  3. Account and Member Status definitions

  4. Account/Member Admin: Quick Start Guide and Tutorials

  5. Accounts/Members: Export a roster to import into Meet Manager

  6. Accounts/Members: Export accounts/members roster to Excel spreadsheet

  7. ACH and Credit Card Failure

  8. ACH is still pending

  9. Add / create a team partner

  10. Add a custom background / wallpaper

  11. Add a custom user defined field in Account/Member Admin or in Registration

  12. Add a forum to website

  13. Add a younger athlete to a relay - SwimUp Athlete

  14. Add and create a new Event or Meet

  15. Add Canadian time standards

  16. Add or ask questions in registration - user defined fields

  17. Add or create a new invoice item

  18. Add or edit a billing group

  19. Add Social Media Badges - Pinterest, Instagram, Facebook, Twitter

  20. Add swimsuit / swim suit size to registration and to member profile

  21. Add Team Partners to site

  22. Adding Additional Per Member Charges - Optional or Required

  23. Adding Calendar Items (Including Roster Groups / Repeating or recurring items)

  24. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group

  25. Adding results from TouchPad using TUSync

  26. Adding/Editing Time Standards for an LSC

  27. Adjust Event tabs on home page

  28. Adjust payments in the Fundraising System

  29. Admin Alerts - Service Hours System Setup Incomplete; how do I turn this off?

  30. Admins sign in members to jobs - How To

  31. Agreements / waivers and making them optional or required

  32. Allow pop ups in TeamUnify SwimOffice

  33. Alternatives to view IIF files

  34. Apply account credit to registration

  35. Applying the different filters in Billing Admin > Invoices & Payments

  36. Approve members in online registration

  37. Approving Athletes

  38. Are accounts notified when an on demand payment fails?

  39. ASA Registration tutorial

  40. Athlete best time compared to a standard - Seasonal or Best

  41. Athlete's Best Times - Viewing and Generating Options

  42. Athlete's times show NT in event

  43. Attend/Decline Event Button vs Edit Commitment button

  44. Attendance by Meet Results

  45. Automatically Archive or Manually Archive News

  46. Benefits of switching to the Chameleon template

  47. Best Practice to copy/paste text into the editor

  48. Best times discrepancies between meet entries and reports

  49. Billing Simulation Report

  50. Billing System VIDEO Tutorials

  51. Billing your accounts from the event system using the yes/no reply

  52. Billing: ACH - Invalid account number

  53. Billing: ACH setup and verification by families

  54. Billing: ACH Status - failures and processed amounts

  55. Billing: ACH/Credit card FAQs

  56. Billing: ACH/credit card fees charged to team

  57. Billing: Add a payment type as a family

  58. Billing: Add/create chart of accounts (CoA)

  59. Billing: Add/edit/delete individual recurring account charges

  60. Billing: Additional Per Account Charges

  61. Billing: Additional Per Member Charges

  62. Billing: Aging Report

  63. Billing: Allow parents to make on demand credit card payments

  64. Billing: Amount charged on the 1st for CC/ACH

  65. Billing: Apply credit card/ACH transaction fee/surcharge automatically

  66. Billing: Automatically send monthly invoices

  67. Billing: Avoid double billing accounts with Online Registration and recurring billing

  68. Billing: Billing Quick Start Guide

  69. Billing: Billing System is not active warning message

  70. Billing: Can't delete a Billing Group

  71. Billing: Can't delete a Sub Billing Group

  72. Billing: Can't enter information into billing system

  73. Billing: Cancel/undo/reverse meet fees

  74. Billing: Cancel/undo/reverse meet fees (old ver)

  75. Billing: Change/edit payment methods in Account

  76. Billing: CoA Sum report

  77. Billing: Create a surcharge for meet fees (old ver)

  78. Billing: Create or add a New Credit invoice

  79. Billing: Create/add/edit Billing Groups

  80. Billing: Credit card expiration failure and report

  81. Billing: Delete a meet fees batch

  82. Billing: Delete an Account's credit card or ACH information

  83. Billing: Delete/hide/unhide chart of accounts (CoA)

  84. Billing: Disable/remove option to pay by check/mail payment

  85. Billing: Do not charge dues for specific months

  86. Billing: Do SwimOffice QuickBooks Import IIF files work with QuickBooks Online?

  87. Billing: Email account automatically when credit card fails

  88. Billing: Email auto pay instructions - Notify families team accepts credit cards/ACH

  89. Billing: Email invoices and best practices

  90. Billing: Export and bill from Team Manager events file

  91. Billing: Generate meet fees for unattached swimmers from results

  92. Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting

  93. Billing: Inc & Pay Sum report

  94. Billing: Inc Trans Rpt

  95. Billing: Inv Rpt

  96. Billing: Invoice and charge meet fees

  97. Billing: Invoice meet fees from an event (old ver)

  98. Billing: Invoice meet fees from meet results (old ver)

  99. Billing: Invoices & Payments Overview tab column headers

  100. Billing: Merge chart of accounts (CoA)

  101. Billing: Multi Athlete Discount by dollar amount for recurring billing

  102. Billing: Multi Athlete Discount by percentage for recurring billing

  103. Billing: Non Admin update/change credit card

  104. Billing: On demand charges and payments for Admins

  105. Billing: Only charge late fees to active/suspended accounts

  106. Billing: Payment Manager set up / Payment Option Settings

  107. Billing: Payment Sum report

  108. Billing: Purpose of Board Members / Coaches FREE Billing Groups

  109. Billing: QuickBooks TeamUnify Integration Guide

  110. Billing: Rec Inv Sum, credit cards processed

  111. Billing: Recurring charge vs. non recurring charge

  112. Billing: Refund an ACH payment or credit card donation

  113. Billing: Revert to generate meet fees (old ver)

  114. Billing: Seasonal team ONLY - Billing Groups

  115. Billing: Set billing due date and late fee

  116. Billing: Set up auto pay for a family

  117. Billing: Sign up/apply for electronic ACH/credit card processing

  118. Billing: Track and show income by Roster Group

  119. Billing: Update team credit card/ACH account used to pay TeamUnify invoices

  120. Billing: View credit card failures

  121. Billing: View generated meet fees totals

  122. Billing: View invoices/payments from account's perspective

  123. Billing: View when an account added or updated their credit card/ACH

  124. Billing: Void a CC transaction immediately (instead of using Refund option)

  125. Bonus events / exhibition events

  126. Bonus events in TouchPad

  127. Bringing balance forwards or previous balances over to start the billing system

  128. Browsers supported for TeamUnify sites

  129. Can an Account accidentally create a new account during online registration?

  130. Can coaches be added to Meet Entry Report?

  131. Can I access an account from the classes tab?

  132. Can I add HTML to my homepage text area?

  133. Can I bring my TU event file into TeamManager?

  134. Can I Customize the Color of my Team Title?

  135. Can I delete classes in lessons?

  136. Can I enforce accounts to signup for jobs during online registration?

  137. Can I have Backup Swimmers for my Relays?

  138. Can I Import Meet Results Files Using My Team Code Only?

  139. Can I import my entries into Team Manager?

  140. Can I move my command buttons?

  141. Can I post a payment against a chart of accounts?

  142. Can I post IMX and IMR records to my TeamUnify site?

  143. Can I remove a registration group safely from online registration?

  144. Can I remove my USA and/or LSC badge from my banner?

  145. Can I reset my Service Hours system for multiple times instead of yearly?

  146. Can I set a maximum number of jobs accounts are able to sign up for an event?

  147. Can I signup jobs by sessions or points instead of hours?

  148. Can I upload time standards?

  149. Can I use a debit card for credit card processing?

  150. Can IE by event be sorted by time? Account?

  151. Can my accounts add in names of who will be working their shifts in the Jobs Module?

  152. Can TeamUnify reverse charges unintentionally generated on the 1st?

  153. Can't enter time, such as 9:00 am

  154. Can't login to SportsEngine Mobile on iPad

  155. Canadian teams and sponsor center

  156. Chameleon users/New CMS users - Which one am I?

  157. Chameleon: Change to the Chameleon Template

  158. Chameleon: Quick Start Tutorial

  159. Change fundraising obligation

  160. Change my password

  161. Change settings on the spell checker

  162. Change the Rec League Code Attached to Team's Meet Entries

  163. Change the Registration Group or Location of existing registration

  164. Change the Title/Banner/Header Text

  165. Change the website background / wallpaper

  166. Change where Team Partners area appears

  167. Changing the USA Team Status and Level (Gold,Silver,Bronze & Level 1, 2, 3)

  168. Clear your browser cache and cookies

  169. Clearing Athlete Approvals

  170. Clone / Copy Event (Save As)

  171. Clone Jobs

  172. Coach's Page - Hiding the Board of Directors

  173. Coaching Tools web: Connect workouts to practices

  174. Coaching Tools: Complete lessons

  175. Coaching Tools: Default swimmers to out when taking attendance

  176. Coaching Tools: Hide workout details from parents and swimmers

  177. Coaching Tools: Import Workout Manager workouts

  178. Coaching Tools: Practices disappeared / Can't see practices

  179. Coaching Tools: Print workouts/sets

  180. Coaching Tools: Race Pace in workouts

  181. Coaching Tools: Record better video with external camera/camcorder

  182. Coaching Tools: Record videos tied to swim meet events and swimmers

  183. Coaching Tools: Send/email workouts

  184. Coaching Tools: Swimmers don't show when taking attendance

  185. Coaching Tools: Update lane order when swimmers pass others in test sets

  186. Coaching Tools: Video recording framerate - Normal vs Slo-Mo vs Economy

  187. Coaching Tools: When saving/exporting workouts/sets is optional

  188. Collect SE Registration fees during online registration

  189. Collect swim suit / swimsuit quantities (bulk orders) and collect money - How To

  190. Column sort ascending/descending

  191. Commit athletes to IE by event, swim-up athletes

  192. Committing Athletes

  193. Communication: Activate TeamFeed - Chameleon

  194. Communication: Add attachment to email

  195. Communication: Add News article - Chameleon

  196. Communication: Add News article - new CMS

  197. Communication: Add/edit an Email Group

  198. Communication: Create and send an email

  199. Communication: Do unverified email addresses and SMS numbers receive messages?

  200. Communication: Email Center signatures

  201. Communication: Email multiple CC recipients

  202. Communication: Email News to specific roster groups/billing groups/locations

  203. Communication: Email suspended or canceled/hidden Accounts or Members

  204. Communication: Email used as From address when sent from admin

  205. Communication: Email-to-SMS Gateway list

  206. Communication: Google Voice or any VoIP (cloud based phone) not listed in SMS carriers

  207. Communication: Manage email Opt-Outs/unsubscribes

  208. Communication: Manually opt-out/unsubscribe user from emails

  209. Communication: Mobilicity not listed in SMS carriers

  210. Communication: NET10 not listed in SMS carriers

  211. Communication: Resend failed email

  212. Communication: Send mobile push notifications from web

  213. Communication: Send SMS text from the SwimOffice website

  214. Communication: SMS cell carrier not listed

  215. Communication: Some accounts not receiving emails - Mails Probably NOT Opened

  216. Communication: Straight Talk not listed in SMS carriers

  217. Communication: Tracfone not listed in SMS carriers

  218. Communication: Track emails sent outside of the Email Center

  219. Communication: User did not receive SMS verification text

  220. Communication: Users can unsubscribe from emails

  221. Communication: View which Accounts have verified emails/SMS numbers

  222. Communication: Vodafone not listed in SMS carriers

  223. Complying with the General Data Protection Regulation GDPR

  224. Configure / edit the meet file to change event(s)

  225. Connecting Picasa with my blog to instantly update my photos

  226. Contact Request account status during online registration

  227. Contact Us Button - Marketing Best Practice

  228. Corrupted data, in my committed athletes tab?

  229. Course conversion of times/factoring of times

  230. Create a Facebook page for your team

  231. Create a photo slideshow/slide show on home page

  232. Creating Single & Double Line Spacing

  233. Credit Card and ACH Security

  234. Credit Memo versus Credit Refund

  235. Critical removal of a page or site from Google's search results

  236. Custom report print or Excel - Member/Athlete or Account report of data

  237. Customize / link Command home page buttons

  238. Data plan needed for mobile device using OnDeck

  239. Dealing with duplicate registrations

  240. Delete a Roster Group

  241. Delete and undelete accounts and members

  242. Delete meet results / edit meet results details

  243. Deleting a Coach or Board Member from the Coaches Tab

  244. Deleting a TouchPad meet from SwimOffice events tab

  245. Deleting an uninvoiced item

  246. Deployment VIDEO Tutorials

  247. Deployment: Maintain SEO page ranking / 301 URL page redirects

  248. Deposit Report

  249. Different service hours requirements for different groups

  250. Disable TouchPad starting up when you computer starts up

  251. Do emails sent to primary email addresses get copied to the secondary email addresses?

  252. Do NOT active accounts with a CC or ACH for autopay still get charged?

  253. Do our charges separate into any report from the Online Registration system?

  254. Do TeamUnify's LSC codes not match Team Manager's?

  255. Does MeetManager ™ / Meet Manager ™ accept an SD3 file?

  256. Does OnDeck work on an iPad or tablet?

  257. Does Online Registration allow ACH?

  258. Does Reactivating / turning on an account change the password?

  259. Does TeamUnify Email Passwords?

  260. Does TeamUnify handle Escrow accounts?

  261. Domain masking / vanity URLs

  262. Domain name / URL has stopped working

  263. Double bucket billing - two bank accounts for deposits

  264. Download OnDeck

  265. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck

  266. Edit meet results

  267. Edit USA Registration fields for the whole team

  268. Edit, Modify, Delete or Correct Times

  269. Edit/Add/Delete existing times, results and relays for athletes in the times database

  270. Email Billing Summary and best practices

  271. Email Groups

  272. Email members / athletes who have not registered through the online registration system

  273. Email the Password to one, many or multiple Accounts

  274. Email: Customize pre-templated emails in SwimOffice

  275. Emailing invited teams for a TouchPad meet

  276. Embed a PDF in a web page

  277. Embed a YouTube video

  278. Embedding a Google Spreadsheet / Excel

  279. Embedding Videos into your Site

  280. Enable non-Super User to administer TUMoney platform

  281. Enforcing the emergency information to be filled

  282. Enter a bounced NSF check

  283. Enter athletes into events using QuickEntries

  284. Entry Report: Why do some times say "missing meet!"?

  285. EV3 File is missing from Event Zip Folder

  286. Event Creation - Most Frequently Asked Questions

  287. Event Email Invite - Can you change who sends this

  288. Event Fundraising - Parent setup guide for their child/athlete/participant

  289. Event Fundraising: Track number of donor emails sent

  290. Event Fundraising: Turn off publicly viewable Incentive Tracking tab

  291. Event Fundraising: Turn on/off the lap tracker

  292. Events: Add EV3 file to Event after athletes have declared

  293. Events: Allow athletes to sign up by day/session instead of event

  294. Events: Diving events in SwimOffice

  295. Events: Email meet invite to specific swimmers

  296. Events: Enable/disable email confirmations for event declaration

  297. Events: Hide event from Non-Admin/public - Admin only Event view

  298. Events: Load ev3 events file into meet

  299. Events: Reimport ev3 events file

  300. Events: Restrict meet entry based on amounts due/owed, CC/ACH payment types

  301. Events: Restrict meet to certain Billing or Roster Groups/Locations

  302. Events: Set athletes as unattached or attached in meet entries

  303. Events: Update ev3 events file

  304. Events: View and use swim-up/swimup athletes

  305. Events: View/access past events

  306. Events: What multi-cut course order means in event entry file - YSL YLS LSY LYS SLY

  307. Export a spreadsheet with swimsuit / swim suit size information

  308. Facebook badges and social plugins

  309. Facebook posts from OnDeck don't show in my news feed

  310. Filter by Gender - Member Tab

  311. Find Workers Who have/have not signed up for a job

  312. Forwarding an email from the email center

  313. Fund Raising Integration with Billing System

  314. Fundraising Admin: Admin level needed to access

  315. Fundraising System Did not set Obligation / New amounts only applied to some not all

  316. Fundraising System Setup

  317. Fundraising: Add a PayPal donate button

  318. Fundraising: Meaning of red numbers and asterisks

  319. Generate report that shows overview of how TUMoney fundraising event is progressing by Account

  320. Generating a Meet Entries file

  321. Generating a Meet Entries Report

  322. Generating an Eligibility Report

  323. Generating an Un-Invoiced Report

  324. Getting Started Checklist for SwimOffice's Online Registration

  325. Getting Started with SwimOffice's Online Registration Setup and Management

  326. Getting to the Finish Line - Season Teams

  327. GST (Goods & Services Tax for AUS only) - Lesson implementation / reporting

  328. Help & Training video tutorial - Help & Training 101

  329. Help Tools - Instant Answers to your questions

  330. Hiding the job length in hours that is displayed to the accounts

  331. How calendar items are sorted

  332. How can I add scrolling text or a marquee?

  333. How can I add text to my pictures?

  334. How can I hide the open slots on the public facing view?

  335. How can I see the Account Level recurring charges for all my accounts?

  336. How can I see who has replied online (declined) to an event?

  337. How can I set my Fundraising Event to only include specific Roster Groups?

  338. How Can I Tell Who Has A Verified Email Address?

  339. How can my parents run a meet entry report listing all meets they have entered?

  340. How come I don’t see my fundraising program that I just created?

  341. How do I add a Facebook like button?

  342. How do I add a multi-swimmer discount to the registration system?

  343. How do I add a photo to a profile?

  344. How do I add a URL to a picture?

  345. How do I add HTML to a page?

  346. How do I add notes on invoices?

  347. How do I add sound to my website?

  348. How do I approve relays?

  349. How do I attach new swimmer times?

  350. How do I change a coach's email on coach page?

  351. How do I change the bank account into which TeamUnify site deposits payments?

  352. How do I change the layout of TeamUnify websites?

  353. How Do I Change the Time on Our Website to Reflect My Time Zone?

  354. How do I convert birth date from international to US format in excel file?

  355. How do I correct a meet fee in the Event File

  356. How do I create a forward for one of my team branded email addresses in Google apps?

  357. How do I create a meet/time in the TU database?

  358. How do I create a new time standard?

  359. How do I create a online form or survey with Google Docs?

  360. How do I create a PDF?

  361. How do I create a record for an athlete not in my member database?

  362. How do I create a relay with no members in it?

  363. How do I create an Excel report that includes donor information?

  364. How do I create an Excel report that includes service hours history for a selectable date range?

  365. How do I create my Entry Report in a two column format?

  366. How do I create thumbnails of pictures?

  367. How do I delete an event?

  368. How do I delete an offline donation?

  369. How do I delete individual event records in meets?

  370. How do I delete meet results and reimport?

  371. How do I delete my payments in the IIF import?

  372. How do I delete registrations to make the list more manageable?

  373. How do I edit an existing account?

  374. How do I email job volunteers?

  375. How do I email the instructors?

  376. How do I email the team account from the event fundraising system?

  377. How Do I Embed a Google Calendar?

  378. How do I embed a PowerPoint presentation on one of my pages?

  379. How do I embed a Vimeo video?

  380. How do I enforce qualifying times?

  381. How do I exclude an athlete(s) from a relay?

  382. How do I export times and results using a TM backup

  383. How do I generate a meet fee breakdown PDF for a Meet?

  384. How do I generate a report of the Jobs Module that includes the optional volunteer information (Worker Names)?

  385. How do I generate a top times report by athlete against a standard (with age up option)?

  386. How do I generate financial reports based on the recipient/participant of the fundraising dollars?

  387. How do I generate my Top Performer Reports?

  388. How do I generate reports detailing my donors by program?

  389. How do I get a link to open in a new window?

  390. How do I get Team Manager Entry files off of the website?

  391. How do I get the times zip file ready for import?

  392. How do I hide the Annual Registration Fee wording on Lesson Home Page?

  393. How do I Implement a yes/no question to adjust the fees in the Registration Module?

  394. How do I invoice unpaid registrations?

  395. How do I link to files in an email?

  396. How do I manually enter qualifying times and custom times in events?

  397. How do I manually process a credit card for a registration?

  398. How do I manually register a swimmer if I'm using the Online Registration Module?

  399. How do I Move the Sign in column from Left to Right?

  400. How do I preview the password email?

  401. How do I print a check register or bank deposit form?

  402. How do I print an invoice?

  403. How do I print entry labels/cards?

  404. How do I recover a Google Apps password?

  405. How do I refund an online registration?

  406. How do I remove someone from job signups whose status is canceled/hidden?

  407. How do I require my members to save their Credit Card information in Registration for auto-pay?

  408. How do I reset service obligation hours?

  409. How do I reset the balance of hours?

  410. How do I resize the column or cell width in a table?

  411. How do I see what admin posted a payment or invoice in the billing system?

  412. How Do I See What My Team/Club Codes Are?

  413. How do I see who has used the Swim Today Widget?

  414. How do I send an email to accounts that have not sent Fundraising material to donors?

  415. How Do I Send to All the Emails in Each Individual Account?

  416. How do I setup incentives for my Fundraising event?

  417. How do I setup/edit account details in your gateway?

  418. How do I show proof of times?

  419. How do I turn off a fundraiser?

  420. How do I turn on the TUMoney tab?

  421. How do I turn on/off the Fundraising Module?

  422. How do I Turn On/Off the Service Hours Module?

  423. How do I use the new Swim Today (formerly Americas Swim Team) interface to collect leads for my team?

  424. How do I use the Quick Entries / QuickEntries system to enter my athletes into events?

  425. How do I view the user defined fields in Lessons?

  426. How do lesson sessions work?

  427. How do you change who receives the TU invoices?

  428. How does registration affect the billing system?

  429. How does the Multi Swimmer Discount calculate in Registration for dollar amounts?

  430. How QuickBooks views refunds made in SwimOffice

  431. How to Add Free Billing Account and Member

  432. How To Add Meta Key Words To Your Site?

  433. How to add or edit an Event Category

  434. How to Contact Support

  435. How to create multi-age events in TouchPad

  436. How to delete an account's registration

  437. How to download the Swim-A-Thon Blue Book

  438. How to Edit an Athlete/Member in OnDeck

  439. How to make website COPPA compliant

  440. How to manually add a swimmer to a meet in TouchPad

  441. How to Print Participation Award Labels

  442. How to setup Outlook to receive TeamUnify provided Email Account

  443. How To Un-Commit an Athlete for an Event

  444. How to Update Email Footer with Team URL/Domain Name

  445. How to View My TeamUnify Signed Contract and Who Signed It

  446. HTTP Error 404 when I link to a document

  447. I Received a Warning When Editing SwimOffice's Registration's Dates. Why?

  448. I want to control my own zone files. How do I do this?

  449. If I change the status of an account to something other than active will they be able to login?

  450. If I confirm jobs using OnDeck and they are set as points in SwimOffice will it report as points?

  451. If my TouchPad meet will not sync how do I get the host my file?

  452. IIF import created new Undeposited Funds account

  453. Import meet results

  454. Import swimmer results/best times from Team Manager

  455. Importing high school or Zone meets - Results where athletes did not compete for your team

  456. Improvement Report - Finding the percentage improvement from the first time swim to a specific meet/date

  457. Improvement Report - Finding the percentage of athlete improvement on a meet by meet basis

  458. Improvement Report - Finding the percentage of improvement from fastest recent time to selected meet

  459. IMX/IMR points reporting using a TouchPad results file

  460. Invalid Term ID error when using a credit card

  461. Is there a "Processed ACH report" PDF like there is a credit card PDF report for auto payments completed via ACH?

  462. Is there a way to designate exhibition swimmers or exhibition events?

  463. Is there a way to export the team records in a file to import into Meet Manager?

  464. iTunes gives "unknown error (2001)" upon Store request

  465. Job Reminder and Notification Alerts - Email and Verified SMS (text)

  466. Job Reports for Signups on Meet Day

  467. Job Signup - How can I turn off and keep data?

  468. Job Signup - Public View and Admin Signing Up Other Accounts Function

  469. Jobs & Service Hours VIDEO Tutorials

  470. Jobs - Creating Volunteer Labels

  471. Jobs QuickStart Guide

  472. Jobs: Activate/allow job signups

  473. Jobs: Add worked jobs/service hours manually

  474. Jobs: Email the Job Signup Invitation

  475. Jobs: Mark jobs worked/complete - Set Job Done

  476. Jobs: Use points/sessions instead of hours in Jobs/Service Hours

  477. Lesson - Can I create/Clone a class with no or a zero fee associated with it?

  478. Lesson - Can I hide the instructor tab?

  479. Lesson - Creating Classes with No Times

  480. Lesson - Email

  481. Lesson - How do I add an Instructor?

  482. Lesson - I registered swimmers under my admin Account!

  483. Lesson - Search by 'ALL' on students tab and Accounts/Revenue Tab returns no data

  484. Lesson - What is a Program / Subprogram / Class?

  485. Lesson - Why Can't I save my Class

  486. Lesson Interactive QuickStart Guide

  487. Lesson Management VIDEO Tutorials

  488. Lesson Report of Account and Student Information

  489. Lessons - Account keeps getting the error that their login/password is not active

  490. Lessons - Add Student to Lessons program

  491. Lessons - Adding New, Clearing, Deleting slot limits

  492. Lessons - Admins placing new students into a full class or onto a waitlist (override the slot limit)

  493. Lessons - Attendance Report

  494. Lessons - Can I enforce the middle name during registration?

  495. Lessons - Can I generate a report showing Curriculum items?

  496. Lessons - Cancel / remove a student from a registration

  497. Lessons - Creating a multi-swimmer dollar discount

  498. Lessons - Do additional credits or charges apply to recurring billing?

  499. Lessons - Do financial transactions from Lessons get included in the QuickBooks iif file?

  500. Lessons - Email All Active

  501. Lessons - Expiring Credit Card Report

  502. Lessons - How do I add a waiver and make it optional or required?

  503. Lessons - How do I Add more registration spots to a class?

  504. Lessons - How do I delete a Class?

  505. Lessons - How do I print or view legally binding agreements?

  506. Lessons - How do I turn off classes or disable them?

  507. Lessons - How Family Fee works in Class setup

  508. Lessons - How to turn it on

  509. Lessons - I moved my athlete but the payment screen did not show.

  510. Lessons - Management & reporting including attendance and student moves

  511. Lessons - New Team: Cleanup your lesson program before you add/edit/deploy

  512. Lessons - Search returns a maximum 500 classes error

  513. Lessons - Setting Account Status (including suspending the recurring billing system)

  514. Lessons - testing the lessons system

  515. Lessons - Turning the lesson filters Days offered & Time offered

  516. Lessons - What is a Heat Map?

  517. Lessons - What is Class Manage?

  518. Lessons - What is curriculum?

  519. Lessons - Why aren't my classes showing?

  520. Lessons - Why can't I see my Swim Lessons button or tab?

  521. Lessons and How do I see the Full Heat map?

  522. Lessons deployment VIDEO tutorials

  523. Lessons Step 1A - System Setup

  524. Lessons Wait List Q&A

  525. Lessons: Add or edit pool location Map

  526. Lessons: Accounts with credit cards - CC on File report

  527. Lessons: ACH not available

  528. Lessons: Add a charge or credit to a Lessons account

  529. Lessons: Admin access levels

  530. Lessons: Admin reports - Students, Registrations, Classes, CCs

  531. Lessons: Allow/disallow check payments and credit cards

  532. Lessons: Annual Registration Fee per Account / Member

  533. Lessons: Apply a credit to a Pay by Check charge

  534. Lessons: Apply additional fee/charge or discount based on yes/no question

  535. Lessons: Can I delete an account or student?

  536. Lessons: Can't see Classes

  537. Lessons: Change Payment Type for monthly classes

  538. Lessons: Chart of Accounts (Add New, Hidden, Show)

  539. Lessons: Clone a class

  540. Lessons: Convert Member / Can I push my lessons student to my Account Member Admin?

  541. Lessons: Coupon Code

  542. Lessons: Create/add multi-class discount

  543. Lessons: Customize the program registration bar(s)

  544. Lessons: Disable/remove option to pay by check/mail payment

  545. Lessons: Edit an account, reset password or update information/email/SMS

  546. Lessons: Edit registration page components

  547. Lessons: Enter check payment / Pay & Approve

  548. Lessons: Excel Export for students

  549. Lessons: Find and fix credit card failures in monthly billing

  550. Lessons: Find which time slots students are in

  551. Lessons: How can I generate a refund report?

  552. Lessons: How can I know when new students register?

  553. Lessons: How can I view account revenue and student information?

  554. Lessons: How do I delete [Not Assigned] instructor from registration page?

  555. Lessons: How do I export a report that shows the medical notes?

  556. Lessons: How do I print an instructors report?

  557. Lessons: Income Transaction Report

  558. Lessons: Instructor names are red in Heat Map

  559. Lessons: Instructor reports - students, medical, attendance

  560. Lessons: Mailing Labels

  561. Lessons: Make on demand charges with credit cards

  562. Lessons: Manual credit card charge or refund through payment gateway

  563. Lessons: Manually refund a credit card to a different card or payment method

  564. Lessons: Manually register student(s)

  565. Lessons: Move a student to a different class

  566. Lessons: Moving Athletes / Students

  567. Lessons: Multi Edit Basic Info for Classes

  568. Lessons: Multi Overwrite Slot Structure / Multi Update class times

  569. Lessons: Multi-class percentage discount

  570. Lessons: Multi-student/swimmer percentage discount

  571. Lessons: Non Admin update/change credit card

  572. Lessons: Only allow returning students to signup/ different signup dates for returning vs new

  573. Lessons: Pay an additional charge

  574. Lessons: Print a list of addresses, phone numbers and emails

  575. Lessons: Prorate class fees

  576. Lessons: Refund additional payments

  577. Lessons: Refund check or credit card

  578. Lessons: Remove a waitlist/wait list student from the system

  579. Lessons: Rename "Swim Lessons" button

  580. Lessons: Report of monthly classes revenue

  581. Lessons: See who paid by check and credit card

  582. Lessons: Set up a class for recurring monthly billing

  583. Lessons: Turn off the automatic wait list function for check payers

  584. Lessons: Update annual reg fee date for accounts/students

  585. Lessons: Update credit card information

  586. Lessons: User Defined Field for Account and/or Member

  587. Lessons: User Guide

  588. Lessons: View Account and Student info on swim team side

  589. Lessons: View upcoming monthly classes revenue

  590. Lessons: When class fees get charged

  591. Lessons: Why didn't an additional credit/charge apply to lessons account at checkout?

  592. Limit the Number of Events Shown on the website home page

  593. Limit the Number of News Items Shown on the Homepage of my Sites

  594. Link a photo / image

  595. Link to a page

  596. Linking or uploading a document

  597. Locations - How they affect billing, registration and OnDeck

  598. MainSet rebranded as Coaching Tools

  599. Make a registration partial payment

  600. Make bulk changes on accounts & members and billing & roster groups

  601. Make, record, enter or add a payment

  602. Making a view the default using filters

  603. Manually enter SwimOffice transactions into QuickBooks

  604. Manually reset password for account

  605. Mark/view paid SE Registration fees

  606. Meet & Events - LSC team and online meet entry. How to turn it on.

  607. Meet Attendance Report by Approved only or Declared and Approved

  608. Meet Entries: Add/edit/enforce day/session entry limits

  609. Meet Entries: Auto add / build NT relays

  610. Meet Entries: Change Course Type

  611. Meet Entries: Create a Relay using Auto Find, Add NT Relay, or Manual Add

  612. Meet Entries: Generate meet fees batch/report from entries

  613. Meet Entries: Generate meet fees file/report (old ver)

  614. Meet Entries: Heat and lane assignments

  615. Meet Entries: Not USA Registered athletes, Entry Report

  616. Meet Entries: Restrict entry times to certain meet type(s)

  617. Meet Entries: Set Athlete's Attach Date to auto set UNattached

  618. Meet Entries: Update meet entry times when importing meet results

  619. Meet Entries: Update Times for Committed Athletes

  620. Meet Entries: USA Swimming athlete registration check

  621. Meet Entries: Use converted times for relay entry times

  622. Meet Entries: Use only recent times for entry times

  623. Meet Entries: Using two team club codes for combo teams

  624. Meet Entries: View Commitment Log of changes made

  625. Meet Results VIDEO Tutorials

  626. Meet Results: Add an athlete's best time manually

  627. Meet Results: Auto update records that have been broken

  628. Meet Results: Create a record of top times on Team Records tab

  629. Meet Results: Export Team Records to Excel

  630. Meet Results: Generate meet fees from results

  631. Meet Results: High Points Report

  632. Meet Results: How swimmers link to their times in the TU database

  633. Meet Results: Improvement labels by meet

  634. Meet Results: Improvements report

  635. Meet Results: Include mixed gender event results in Top Times Reports

  636. Meet Results: Manually add meet results / swimmer's times

  637. Meet Results: Multiple Live Results for Meet Manager - additional working directories

  638. Meet Results: See ALL meet results for athlete, including unattached and other teams - Match ID# Only

  639. Meet Results: Set Meet Types for results

  640. Meet Results: Set unattached code

  641. Meet Results: Set up FTP/SwimOffice to work with Meet Manager Live Results

  642. Meet Results: Time Reports feature comparison

  643. Meet Results: Times Report Age Groups are incorrect

  644. Meet Results: Top Points Award Labels

  645. Meet Results: Top Times Reports

  646. Meet Results: Top Times Spreadsheet

  647. Meet Results: View athlete times by name or filter criteria

  648. Meet Results: View relay results

  649. Meets & Events VIDEO Tutorials

  650. Member login and password isn't working

  651. Membership UK: DBS Check Date field

  652. Membership/Registration: Export t-shirt sizes

  653. Membership: Account notes that only Superusers can see

  654. Membership: Add / create new Account

  655. Membership: Add a Coach or Director to the Coaches Page

  656. Membership: Add a Roster Group

  657. Membership: Add and verify a cell number for SMS/texting

  658. Membership: Add email addresses to Accounts and Members

  659. Membership: Add or Edit a Member

  660. Membership: Build ID Card # / Member/athlete/swimmer ID #

  661. Membership: Can an admin verify an email address or SMS number?

  662. Membership: Can I age up all of my athletes?

  663. Membership: Can I create a new Account without a valid email address?

  664. Membership: Can I merge Accounts? Dealing with duplicate accounts/members

  665. Membership: Can't add account because email already exists

  666. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status

  667. Membership: Customize t-shirt sizes

  668. Membership: Delete Member/Athlete/Swimmer

  669. Membership: Determine account's most recent/last log in

  670. Membership: Determine accounts with ONLY inactive members

  671. Membership: Divorced parents account - How to handle in SwimOffice

  672. Membership: Duplicate email / email already exists / can't add account

  673. Membership: Enable/disable Member Search

  674. Membership: Exclude accounts from meet financial requirements

  675. Membership: Export roster/members for import into Team Manager

  676. Membership: Find out who was in which Roster Groups/Squads in the past

  677. Membership: Hide Member from search in Members tab

  678. Membership: Member and coach photo size guidelines

  679. Membership: Member notes that only Superusers can see

  680. Membership: Members cannot be under more than one account

  681. Membership: Multi-Edit account or member fields

  682. Membership: Multi-edit accounts or members

  683. Membership: Number of email addresses and SMS numbers allowed

  684. Membership: Opt-in/opt-out of Member Search

  685. Membership: Printing an Attendance Report

  686. Membership: Privacy Settings - Set Data Visibility

  687. Membership: Privacy Settings - Set Roster/Squad Admins

  688. Membership: Reset password / email password/login email

  689. Membership: Reset t-shirt sizes to blank

  690. Membership: Save a custom search - Saved Views

  691. Membership: Save and customize filters, columns and views

  692. Membership: Upload/import member database for those without Team Manager

  693. Membership: Use filters to display specific lists of accounts/members

  694. Membership: User Admin type access level definitions

  695. Membership: Verify my email address

  696. Membership: View individual athlete meet results, best times

  697. Membership: View MainSet videos

  698. Membership: What do I do if I forgot my password?

  699. Membership: Workout / Attendance Report

  700. Merge ID, correcting ID mismatches in meet results

  701. Move an athlete/member from under one account to the other

  702. Moving page contents to another page or tab

  703. Multi Decline Athletes

  704. Multi Edit Date and Time Period in Job Setup

  705. My columns don't show in account member admin

  706. My Email Footer Does Not Contain My Domain Name

  707. My Live Results on MM says invalid user name or password for FTP

  708. Need to pay for site hosting and domain name hosting

  709. New CMS: Add Command Buttons to other pages

  710. New CMS: Add favicon to site

  711. New CMS: Add team name to site

  712. New CMS: Chameleon vs new CMS menus

  713. New CMS: Command buttons

  714. New CMS: Components

  715. New CMS: General Settings, Mobile Navigation header

  716. New CMS: Generic Photo / ad banner

  717. New CMS: Image optimization

  718. New CMS: Layout Section

  719. New CMS: Move menu tab

  720. New CMS: News article links disabled on home page

  721. New CMS: Old menus vs new menus

  722. New CMS: Photo Slideshow

  723. New CMS: Site not found

  724. New CMS: Supported HTML tags

  725. New CMS: Switch to new calendar

  726. New CMS: Team logo

  727. New CMS: Warnings button

  728. New CMS: What each side menu item does

  729. New England Swimming Check Athlete Registration Errors

  730. News article pictures are not visible in OnDeck

  731. No Contact Email Assigned error

  732. OnDeck - Deck entered athletes are pushed back to SwimOffice/TeamUnify & billing from results

  733. OnDeck for Microsoft Windows Mobile Phone

  734. OnDeck Parent no longer supported

  735. OnDeck: Active and inactive Accounts

  736. OnDeck: Add and verify a cell number for SMS/texting

  737. OnDeck: Add guest swimmer to attendance

  738. OnDeck: Automatic login and Touch ID

  739. OnDeck: Canned messages

  740. OnDeck: Coach video tutorials

  741. OnDeck: Combine/uncombine events

  742. OnDeck: Communicate via email, SMS and push notifications

  743. OnDeck: Compare athletes to time standards

  744. OnDeck: Compare best times to time standard(s)

  745. OnDeck: Create/add invoice/credit, payment/refund

  746. OnDeck: Declare/commit/sign up for upcoming meets

  747. OnDeck: Default swimmers to out when taking attendance

  748. OnDeck: Entry limit bar graphs

  749. OnDeck: Hide and publish/unhide events

  750. OnDeck: How to login / log in / sign in

  751. OnDeck: Invite membership to use OnDeck

  752. OnDeck: Multiple simultaneous users

  753. OnDeck: Quick-start guides for coaches and parents

  754. OnDeck: Show past due accounts when taking attendance

  755. OnDeck: Swimmer Entry screen

  756. OnDeck: Take attendance for a previous/past date

  757. OnDeck: Turn off push notifications

  758. OnDeck: Upcoming Events tab, Past Events

  759. OnDeck: View race times in SwimOffice

  760. OnDeck: Wi-Fi and cellular networks compatibility

  761. Online Meet Entry (OME) - USA Swimming

  762. Online registration - allowing new members/children to signup if account and/or member already exists

  763. Online Registration - Creating Registration Groups - a must READ!

  764. Online Registration - Ensuring member/athlete/children medical information is filled in and added

  765. Online Registration - How do I turn it off?

  766. Online Registration - I updated the athlete's information in Account/Member Admin but the registration system doesn't update

  767. Online Registration - Members approved but say Not Paid

  768. Online Registration - Most Common Scenarios and Mistakes and How to Solve

  769. Online Registration - My registration is on but I can't see it. Set as Current.

  770. Online Registration - Preferred Name Required or Optional

  771. Online Registration - Preparing, Communicating and Marketing your Online Registration

  772. Online Registration - Setting Maximum Limits by Group or Global Limits

  773. Online Registration - Using the event system to sign up for and bill for a social event

  774. Online Registration VIDEO Tutorials

  775. Opening sync back up to allow a team to update entries and sync to TouchPad

  776. Optionally send receipt email when you manually add or move a student

  777. Parents (non admin) See All of The Jobs they Have Signed Up For

  778. Parents - How to See All Meets My Athlete Has Entered

  779. Parents - How to See Jobs I Have Signed Up For

  780. Parents: Add a credit card or ACH to account for auto pay

  781. Parents: Add and verify a cell number in OnDeck for SMS/texting

  782. Parents: Add and verify a cell number in SwimOffice for SMS/texting

  783. Parents: Make on demand payments

  784. Parents: Set up fundraising for your athlete

  785. Parents: Sign up athlete for meet / Commit to events

  786. Parents: Video tutorials

  787. Parents: View videos in SwimOffice

  788. Parents: Volunteer/sign up for jobs

  789. Partner Logo Size

  790. Past meets showing in upcoming meets in OnDeck

  791. Photo or document won't upload or attach to email

  792. Preferred name in athlete member profile - Overview of uses

  793. Print Athlete Roster or Member Directory

  794. Print in TouchPad

  795. Print mailing labels

  796. Print or produce a report with account information or member information?

  797. Print SE Registration data

  798. Printing Rosters

  799. Purchasing a new domain name

  800. Quick Start Guide from meet creation to posting results

  801. Quickbooks - Can I use Account numbers?

  802. QuickBooks - Recording payments in QuickBooks undeposited funds to bank

  803. QuickBooks CoA shows $0 or negative amount after IIF import and Account Type set to Bank

  804. QuickBooks Error - you cannot have multiple AP or AR accounts (error varies)

  805. QuickBooks Error 21 or Tax Field Error given on IIF import

  806. QuickBooks error line 6

  807. QuickBooks error line numbers. How do know what the line number is referring to?

  808. QuickBooks IIF File was imported but I don't see the receivables/invoice in my reports (Canadian date issue)

  809. QuickBooks IIF import error - Can’t record a negative payment

  810. QuickBooks is not importing IIF file - multiple line errors (error line 6,9,15 etc) on first import

  811. QuickBooks: Dealing with undeposited funds

  812. QuickBooks: Will customer (account) data be loaded from the IIF file?

  813. Reader error

  814. Real Time Results: Password not working

  815. Reconcile the differences between TeamUnify and C & H Financial Services (formerly Process Pink)

  816. Record a payment by check in a registration

  817. Refund a Credit Balance when refunding by check

  818. Refunding on demand or Credit Card /CC payments

  819. Refunding Past/Historical Credit Card / CC charges

  820. Registration - Adding a Custom/User Defined Payment Method

  821. Registration - Handling a credit/negative amount

  822. Registration: Add a charge to a registration

  823. Registration: Add mobile friendly button to home page

  824. Registration: Add Registration button to homepage

  825. Registration: Add/edit a required, optional, or optional quantity per account charge

  826. Registration: Apply credit card transaction fee/surcharge automatically

  827. Registration: Charge a late fee

  828. Registration: Club or pool memberships

  829. Registration: Connect outstanding balances/credits, double bucket billing

  830. Registration: Copy / Clone an Event Registration

  831. Registration: Copy / clone an Online Registration

  832. Registration: Custom message on Account Setup and Member Selection pages

  833. Registration: Display Registration in SportsEngine directory listing

  834. Registration: Double bucket billing and payments by check

  835. Registration: Electronic signatures

  836. Registration: Enforce collecting outstanding balance

  837. Registration: Export report of Registration and financial data

  838. Registration: Hide Check Status button

  839. Registration: Hide unneeded fields and dates

  840. Registration: Reasons NOT to reuse old registrations

  841. Registration: Register Board Members' and Coaches' athletes

  842. Registration: Rename or hide "Start Registration" button

  843. Registration: Set age range for registration groups

  844. Registration: Set up to accept credit cards

  845. Registration: Show or hide t-shirt, swimsuit, jacket, and pant sizes

  846. Registration: Test before turning on/activating

  847. Registration: Update status on accounts and members who do not register

  848. Registration: View or print agreements and waivers

  849. Registration: What families see when they register

  850. Registration: When account/member updates transfer to Account/Member Admin

  851. Reinstall OnDeck

  852. Rejecting Entries

  853. Relationship of Billing Groups, Roster Groups, Registration Groups, Locations

  854. Require SE Registration information during online registration

  855. Require USA Registration information during online registration

  856. Reset Service Hours with an inactive billing system

  857. Resetting your USA Packet Registration batch numbers

  858. Roster Groups don't appear in calendar drop down

  859. Run a dual team intrasquad meet

  860. Searching in Account Member Admin

  861. Seasonal Admin Setup Suggestions

  862. Seasonal Team - Can I change my LSC code to match Team Manager?

  863. Seasonal Teams - User Guide

  864. See all jobs one account or many accounts has signed up for and generate a report

  865. Sell tickets using an event registration

  866. Send an email from the Committed, Undeclared or Declined Athletes Tab

  867. Sending event invite or job invite

  868. Sent password email and account didn't receive it

  869. SEO -- Search Engine Optimization to increase site ranking

  870. Service hours admin process

  871. Service Hours Admin: Admin level needed to access

  872. Service Hours export doesn't work

  873. Service Hours Forecast

  874. Service Hours: Integration with billing system

  875. Service Hours: Meaning of red numbers and asterisks

  876. Service Not Allowed error when using debit card in Canada

  877. Set an athlete as Not USA Registered

  878. Set an event to be a Swim Meet or Team Function for the home page view

  879. Set an inactive date for a member to show when they will be leaving?

  880. Set email notification for new registration - New Registration Alert

  881. Set up a campaign in the Sponsor Center

  882. Set up email aliases or Groups in Google Apps

  883. Set up event connected with Online Registration - Multiple Registrations on

  884. Set up Google Analytics on your site

  885. Set up or create anchors/bookmarks

  886. Set up service hours system

  887. Setting a Payment Frequency in Online Registration

  888. Setting the Maximum allowable jobs a parent can sign up for

  889. Settings: Change team alias

  890. Settings: SportsEngine Setup

  891. Settings: Team Profile

  892. Settings: Where Contact Us emails go - Contact Us Recipients

  893. Shortcut Keys

  894. Single Meet Improvement report - Percentage of improvement from best time to selected meet

  895. Social Media: Add Facebook button that goes to Team Facebook page

  896. Social Media: Add Facebook timeline to website

  897. Social Media: Add TeamFeed post

  898. Social Media: Add Twitter feed (Chameleon)

  899. Social Media: Add Twitter feed (New CMS)

  900. Social Media: Add your photo for TeamFeed posts

  901. Social Media: Edit or delete TeamFeed post

  902. Social Media: Set up TeamFeed

  903. Social Media: Share TeamFeed post

  904. Social Media: View TeamFeed post

  905. Some Meet Results missing

  906. Sorting options / Alphabetical Sort

  907. Split Sheet Reports

  908. Splitting the TeamUnify online donor processing fee with donors in a fundraising event

  909. Stack overflow at line 26 - site slowdown or freeze

  910. Starting and ending a TouchPad meet sync time and date

  911. Stop 'Contact Requests' from creating a new account

  912. Subscribe to a TeamUnify calendar and add to your calendar agent (Google, Outlook etc.)

  913. Swimmer ID Card specified already exists - error / Duplicate USA ID

  914. SwimOff / Swim Off times are not displayed

  915. SwimOffice - Lead off leg allowing first swim to count as best time

  916. SwimOffice Editor - Editing your site in your Android device / Request Desktop Site

  917. SwimOffice Registration Management Video

  918. SwimOffice session length - automatic logout

  919. Syncing meet structure from Touchpad and editing on SwimOffice

  920. Syncing TouchPad/SwimOffice/OnDeck information flow

  921. Team Alias

  922. Team Club Code is being used by another team error

  923. TeamUnify security and privacy policies

  924. TeamUnify/SportsEngine Studio websites and data security

  925. Template TeamUnify Privacy Notice for Swimming Clubs

  926. The Jobs are all created but when I turn it on you can't sign up

  927. The Link in the Event Invitation does not work.

  928. Top Times by Athlete - Show all athletes' results

  929. Top Times by Event - Show all athlete's results

  930. Top Times Report - Linking to a Submenu

  931. TouchPad & TUSync Overview

  932. TouchPad - Adjusting the seeding pattern for heat/lane assignments

  933. TouchPad - Best Practice for Meet Creation on multiple computers CRITICAL READ

  934. Touchpad - Delete a meet off of SwimOffice after you have accepted the invitation

  935. TouchPad - Deleting an event?

  936. TouchPad - Enable or disable the ability to sync entries to the host

  937. TouchPad - Event Time Standards - restrict entries for events

  938. TouchPad - Event type preferences

  939. TouchPad - export meet results

  940. TouchPad - Export the USS Verification file?

  941. TouchPad - Exporting a Meet Entries File

  942. TouchPad - Generating a meet registration file for the LSC

  943. TouchPad - Generating an Event File

  944. TouchPad - Generating Meet Registration Verification (USA ID Verification) for LSC or SWIMS

  945. TouchPad - Giving administrative rights to run TouchPad

  946. TouchPad - Inviting other TeamUnify teams to a meet using TUSync

  947. TouchPad - LSC exception report requires USA ID change in TouchPad

  948. TouchPad - Manually adding results for a meet

  949. TouchPad - Meet Results Reports

  950. TouchPad - Meet Time Estimate

  951. TouchPad - Merging event times during meet

  952. TouchPad - Mixed event scoring separated based on gender

  953. TouchPad - Multiple Division Scoring - allowing multiple teams to score against each other

  954. TouchPad - Print Event Sheet

  955. TouchPad - Rejecting a team from a meet

  956. TouchPad - Restore a team

  957. TouchPad - Results File Export

  958. TouchPad - Score by different age groups

  959. TouchPad - Scoring Tutorial

  960. TouchPad - sending my host an entries file for a TouchPad meet

  961. TouchPad - Sending your LSC an events file without any athlete's entered

  962. TouchPad - Set Time Standards

  963. TouchPad - Team Manager(tm) Importing Meet Results

  964. TouchPad - What is a sequence?

  965. TouchPad - Why don't my athletes qualify for open events

  966. TouchPad Creating Meet Packages - Heat Sheet/Psych Sheet/Meet Durations reports

  967. TouchPad Exporting Results

  968. TouchPad Live - hide a meet from TouchPad Live but show others

  969. TouchPad Live - Turning on Live Results for TouchPad globally

  970. TouchPad Live - Where is my meet?

  971. TouchPad meet is not showing athlete times on SwimOffice

  972. TouchPad Quick Start Guide

  973. TouchPad SD3 Results File - TeamManager reports duplicate team count (visual only)

  974. TouchPad shortcut keys

  975. TouchPad VIDEO Tutorials

  976. Touchpad: Accept a TouchPad invitation as a visiting team

  977. TouchPad: Accept visiting team's entries / Entries won't sync but are visible in SwimOffice

  978. TouchPad: Activate / view TouchPad Live results on SwimOffice

  979. TouchPad: Add an athlete during the meet

  980. TouchPad: Add deck entry fees to events

  981. TouchPad: Add entry fees to events

  982. TouchPad: Add/create a meet - Meet Setup

  983. TouchPad: Add/edit events

  984. TouchPad: Adjust font size in Entry Manager

  985. TouchPad: Adjust/select electronic, backup and watch times (F12)

  986. TouchPad: Alternate heats/events

  987. TouchPad: Athlete Entries

  988. TouchPad: Average Watch Times

  989. TouchPad: Award Labels

  990. TouchPad: Connect your timing console

  991. TouchPad: Create multi-age events

  992. TouchPad: Create/Add Report Banners - image sizes and formats

  993. TouchPad: Deck Entry report

  994. TouchPad: Delete or clear all times for an event

  995. TouchPad: Delete Team

  996. TouchPad: DFS (declared false start) in Enter Results

  997. TouchPad: Enable or disable sync function by team for event entries

  998. TouchPad: Enter DQs and DFSs

  999. TouchPad: Enter Results screen

  1000. TouchPad: Entry Manager - Import SD3 entries, rosters, meet results

  1001. TouchPad: Event Cut Times

  1002. TouchPad: Event messages

  1003. TouchPad: Event Records Broken report

  1004. TouchPad: Export Lenex Meet Results (UK)

  1005. TouchPad: Export results for USA Registered and Not USA Registered athletes

  1006. TouchPad: Failed Heat - Adjust Times

  1007. TouchPad: Filter by open events, age, name in Scratch Pad

  1008. TouchPad: Generate athlete check-in sheets

  1009. TouchPad: Generate meet recon file for SWIMS

  1010. TouchPad: Generate report of Registered and Not USA Registered athletes

  1011. TouchPad: Global Settings for international teams

  1012. TouchPad: How do I delete a meet?

  1013. TouchPad: How do I edit an existing meets basic setup information?

  1014. TouchPad: Import a roster into TouchPad for OnDeck/manual entries

  1015. TouchPad: Import meet entries into TouchPad (non syncing teams)

  1016. TouchPad: Import/export records

  1017. TouchPad: Manually set or clear athlete as Not USA Registered

  1018. TouchPad: Meet Entries report

  1019. TouchPad: Meet Timeline / Meet Duration report

  1020. TouchPad: OVC Athletes

  1021. TouchPad: Print championship, consolation and bonus final results

  1022. TouchPad: Quality points / quality team scoring

  1023. TouchPad: Records - Add/edit Event Records

  1024. TouchPad: Relay Entries

  1025. TouchPad: Report Banners

  1026. TouchPad: Restricted Scoring - limit number of scorers in unevenly matched teams

  1027. TouchPad: Run "Timed Final/Last Heat in Finals" with finals in different session

  1028. TouchPad: Score / Scoring

  1029. TouchPad: Scratch an athlete's events for a session

  1030. TouchPad: Scratch athlete(s) by name or event pre-meet

  1031. TouchPad: Scratch athlete(s) during meet

  1032. TouchPad: Scratches report

  1033. TouchPad: Seed events

  1034. TouchPad: Select country and date format

  1035. TouchPad: Set meet sessions - add days and sessions

  1036. TouchPad: Set up a network

  1037. TouchPad: Set up meet for Not USA Registered athletes

  1038. TouchPad: Show finish place by heat

  1039. TouchPad: Step 1 - Meet Setup and Event Creation tutorial

  1040. TouchPad: Step 2 - Syncing Events and Entries tutorial

  1041. TouchPad: Step 3 - Athlete Entries, Meet Reports, Heat Sheets tutorial

  1042. TouchPad: Step 4 - Print Award Labels and Results, Score, Export Results tutorial

  1043. TouchPad: Step 5 - Sync, Release and Export Results tutorial

  1044. TouchPad: Sync entries for meet using TUSync

  1045. TouchPad: Sync meet results for USA Registered athletes

  1046. TouchPad: Timer Settings - select timers

  1047. TouchPad: UK Competition Entry Check

  1048. TouchPad: USA-S Sanctioned Event, Approved Competition and Observed Swim

  1049. TouchPad: Use FINA/USA Swimming or NCAA/Other rules for time adjustments

  1050. TouchPad: View TouchPad Live results on any device

  1051. TouchPad: Watch specific athletes or teams

  1052. Tracking who has accepted their invitation and submitted entries

  1053. Transfer Athletes - Question during the registration process

  1054. TU University: Online Registration Guide

  1055. TU website not appearing after changing name servers

  1056. TUMoney - Address book will not import on Mac

  1057. TUMoney - Can I have more than one fundraising system up?

  1058. TUMoney - Event Fundraising First Steps Intro & Launch

  1059. TUMoney - Fundraising and billing - How the donation is accounted for in individual accounts

  1060. TUMoney - Incentive ideas

  1061. TUMoney - Receipt information EIN/Tax exempt information

  1062. TUMoney admin access levels

  1063. TUMoney and your billing system

  1064. TUMoney Fundraising Detailed Report

  1065. TUMoney VIDEO Tutorials

  1066. TUMoney: Add offline donation/donor

  1067. TUMoney: Approve an offline donor

  1068. TUMoney: Assign/move donation in general account to specific member(s)

  1069. TUMoney: Can someone donate online without a selecting a participant?

  1070. TUMoney: Change/edit a paid/approved donation

  1071. TUMoney: Clone a fundraising event

  1072. TUMoney: Finalize Swim-A-Thon and submit to USA Swimming Foundation

  1073. TUMoney: How donors can split donation between family members

  1074. TUMoney: Promote event fundraiser - email information to team

  1075. TUMoney: Promote fundraiser on Facebook

  1076. TUMoney: Send receipts to donors

  1077. TUMoney: Swim-a-Thon donation refund

  1078. TUMoney: When is processing fee applied for offline donations?

  1079. Turn off/disable NCSA banners

  1080. Turn the current alert off / hide alert

  1081. Turning on the Jobs Module / Create or Copy Jobs or Add a New Job

  1082. Tutorials and FAQs for parents and non-admins

  1083. UK Billing: Manually refund credit card transaction

  1084. UK Billing: Reconcile credit card activity - Financial Reports

  1085. UK Billing: Set up electronic payment processing

  1086. UK Billing: View credit card transactions

  1087. UK Meet Results: Age Up in Time Standards and Time Reports

  1088. UK Meet Results: Results time conversion factors

  1089. UK Membership: Check Membership Data Report

  1090. UK Membership: Hard delete accounts - anonymize data

  1091. UK Website Editing: Display swim21 and clubmark kitemarks

  1092. UK Workforce training certifications introduction

  1093. UK Workforce: Add/designate Workforce Admins

  1094. UK Workforce: Add/edit member roles, courses and certificates

  1095. UK Workforce: Filters - Check certifications and expiry dates

  1096. UK Workforce: Set/designate Workforce members

  1097. Un-inviting a team from a TouchPad meet

  1098. Undelete a registration

  1099. Undeposited Funds - QuickBooks

  1100. Understanding What you Are Filtering On

  1101. Update All Events with new Meet Results / Times for Committed Athletes

  1102. Update Times won't use recent results

  1103. Updating your bronze/silver/gold badge and level

  1104. Updating your meet structure using TouchPad

  1105. Upgrade site: Add custom skin assets

  1106. Upgrade site: Continue migration to new CMS

  1107. Upgrade site: Enter contact info on home page

  1108. Upgrade site: Fix obsolete links

  1109. Upgrade site: Perform site QA

  1110. Upgrade site: Peruse CMS basics and features

  1111. Upgrade site: Polish site with more CMS features

  1112. Upgrade site: Prepare site to go live

  1113. Upgrade site: Promote site to membership

  1114. Upgrade site: Publish site

  1115. Upgrade site: Start the process

  1116. Upgrade site: Upload higher resolution photos

  1117. Upgrade site: Upload team logo

  1118. Upgrade site: What content gets copied to new CMS

  1119. Uploading/Linking files

  1120. USA Registration - "Have you represented another FINA federation at international competition?"

  1121. USA Registration - Generating Outreach Athlete USA Package

  1122. USA Registration - Re-Download already generated USA Registration Packages/Forms (archived)

  1123. USA registration information is incomplete or incorrect

  1124. USA Registration Packet - USS # verification or invalid USS/USA numbers

  1125. USA Registration Reconciliation Report to check USA IDs

  1126. USA Swimming racing start certifications

  1127. USA Swimming: Activate vendor and enter activation vendor code

  1128. USA Swimming: Best Practices - Compare Member Information, Mismatches

  1129. USA Swimming: Check Reg Status

  1130. USA Swimming: Compare Member Information

  1131. USA Swimming: Fileless batch registration

  1132. USA Swimming: Filter who has and hasn't registered by year

  1133. USA Swimming: Flex / FlexSwim membership

  1134. USA Swimming: Member Data Validation Service Overview

  1135. USA-S Registration: Generate registration package

  1136. Use ACH to pay for registration workaround

  1137. User Guides by Module

  1138. Using the jobs module to collect concessions to sell at a meet

  1139. Utilize filters to sort data in an Excel file

  1140. Verify domain name with Google Apps account

  1141. View contents of a QuickBooks IIF file

  1142. View day and time an athlete registered in the Registration module

  1143. View job signup reports

  1144. View or Export Notes from Committed or Declined Athletes

  1145. View past invoices / billing history report for accounts

  1146. View the notes from the Not Committed / Declined Athletes in a meet

  1147. View the number of meets your swimmers have attended

  1148. View what goes into a QuickBooks IIF file from SwimOffice

  1149. Viewing Past or Current Invoices Generated

  1150. Viewing Sent Messages

  1151. Viewing the notes your accounts or parents leave for the athlete when they commit to an event or meet

  1152. Viewing who has accepted/declined a meet invitation using TUSync

  1153. Waitlist / wait list for Online Registration

  1154. Warning in the invoice and payments area

  1155. Website Design - Allowing Non Admin to edit/administer a tab

  1156. Website Design - Creating a Tab as a draft before releasing it to the public

  1157. Website Design - Editing your SwimOffice site on a mobile device / tablet

  1158. Website Design VIDEO Tutorials

  1159. Website Design: Turn on/off USA Swimming Shop

  1160. Website Editing: Add a blog to your website

  1161. Website Editing: Add a countdown timer

  1162. Website Editing: Add a music/sound/mp3 file to site

  1163. Website Editing: Add a slideshow to a web page

  1164. Website Editing: Add a submenu/dropdown to a tab

  1165. Website Editing: Add custom form

  1166. Website Editing: Add document to page (Chameleon)

  1167. Website Editing: Add image to page (Chameleon)

  1168. Website Editing: Add or edit a tab/page or sub tab

  1169. Website Editing: Add photo/image/picture to website page

  1170. Website Editing: Add/edit a table

  1171. Website editing: Add/edit notes/content on Events page

  1172. Website Editing: Browse Server to manage files with CKFinder

  1173. Website Editing: Can't upload an HTML document in the editor

  1174. Website editing: Change / edit main home page text

  1175. Website Editing: Content Editor - CKEditor

  1176. Website Editing: Correct photo/image sizes/dimensions

  1177. Website Editing: Display USA Swimming World 100 badge

  1178. Website Editing: Edit or resize images/photos, add text to images

  1179. Website Editing: Embed a Google map

  1180. Website Editing: Hit counter alternatives

  1181. Website editing: Make a tab or sub tab redirect to another page or site

  1182. Website Editing: Make table mobile responsive

  1183. Website Editing: Supported file extensions when uploading

  1184. Website Editing: Translate site into another language

  1185. Website editing: Upload logo to display on website and/or emails

  1186. Website title is pushing down USA swimming badges [Chameleon]

  1187. What bills on the first in the automated billing system

  1188. What credit cards are accepted by electronic processing?

  1189. What do I do when I get the error wrong encrypted data?

  1190. What do these codes mean when I see the results of an ACH run?

  1191. What does non standard stroke error mean?

  1192. What does the Edit Job Signup button mean?

  1193. What does the H stand for next to my hand entered time - will it appear in my entries file?

  1194. What email gets an emailed invoice or email billing summary?

  1195. What if I don't have the required email or address field for an account?

  1196. What is a donation level setup?

  1197. What is a workout calendar item?

  1198. What is Accrual Based Accounting vs Cash Based Accounting?

  1199. What is SwimOffice?

  1200. What is the blue L after my swimmers time?

  1201. What is the Donor Processing Fee option located in the Event Fundraising Setup Tab?

  1202. What is the maximum file size for email attachments?

  1203. What is the TU platform built on?

  1204. What order are my meet results sorting in?

  1205. What order are Wait List students in? How do I view?

  1206. What report will show the first time swimmers have swam events in a meet?

  1207. What steps will my Membership have to go through to Register Online?

  1208. What will the Account see in their invoice for dollars donated?

  1209. When do my invoices generate and my billing run?

  1210. When does a new account get a login and password from the online registration system?

  1211. When does the Online Registration Charge the CC?

  1212. When does the QuickBooks IIF file generate?

  1213. Where can I see my Lifetime vs Active event fundraising?

  1214. Where do I get an “ev3” file?

  1215. Where is my online registration link to set it up?

  1216. Where to edit "More Information" pages

  1217. Why am I being asked my date of birth or if I'm over 13?

  1218. Why am I getting a athlete appearing twice for an event?

  1219. Why am I getting a Restricted Area message after clicking link to access invoice?

  1220. Why are late fees being charged on suspended and canceled accounts?

  1221. Why are my athletes Name/Gender coming in wrong to TouchPad?

  1222. Why are my swimmers not aging up correctly for a meet?

  1223. Why are my transferred QB amounts negative?

  1224. Why are some seed times NT even though the athletes have best times? Course Type

  1225. Why are swimmers results are missing from meets?

  1226. Why are there qualifying times populating my swimmers entries that are not in my database?

  1227. Why aren't my swimmer's times showing but I know they are in the system?

  1228. Why can Outlook receive but not send?

  1229. Why can't I adjust/add Service Hours?

  1230. Why can't I attach events to meet on LSC site?

  1231. Why can't I enter my email address in for a new account?

  1232. Why can't I find the icon that lets me connect my events to meet results?

  1233. Why can't I import my un-attached swimmers?

  1234. Why can't I see my kids meet results?

  1235. Why did a meet show up on our site that says TouchPad?

  1236. Why did my canceled accounts or suspended accounts receive an invoice email?

  1237. Why didn't my invoices email?

  1238. Why do Dismissed alerts reappear?

  1239. Why do I keep getting a error when I upload a file/PDF?

  1240. Why do I see other team's meet results?

  1241. Why do I see other team's times in the meet results?

  1242. Why do my canceled accounts appear under invoices & payments?

  1243. Why does meet attendance report not show all meets?

  1244. Why does my page I just edited appear blank?

  1245. Why does OnDeck show a different athlete first name than SwimOffice?

  1246. Why does the attend this event button still show when the event is already past/archived?

  1247. Why doesn't my logo appear for logged in users?

  1248. Why doesn't the slideshow load in Internet Explorer?

  1249. Why don't my jobs show up for signup?

  1250. Why has all of my information dissappeared from the page and the editor?

  1251. Why is editing slow or freezes?

  1252. Why is Meet Manager giving my entry file an exception report and/or SDIF integrity check?

  1253. Why is my domain no longer going to my TU website?

  1254. Why is my swimmer not showing the event?

  1255. Why is my team not in OnDeck?

  1256. Why is my website not coming up in a Google search? SEO

  1257. Why isn't my swim lesson module turned on?

  1258. Why when I paste into the editor is my information not coming in correctly?

  1259. Why when I run a top times report for do all my swimmers appear in only specific age categories?

  1260. Why will my result file not load into TeamUnify?

  1261. Why won't my photos/images upload or display correctly? Color Profile

  1262. Why won’t my image upload in Event Fundraising Setup?

  1263. Will I see points on my Service Hours reports if I change from Hours?

  1264. Will OnDeck Android work on a Kindle Fire?

  1265. Will the recurring charges post to suspended / canceled accounts?

  1266. Wrapping text around a photo

  1267. YMCA Membership: Remove coach so they stop receiving emails

  1268. YMCA: Add/update credit card for YMCA fees

  1269. YMCA: Admin access levels

  1270. YMCA: COA report for invoices

  1271. YMCA: Coaches alerted when certifications are expiring

  1272. YMCA: Late Fees

  1273. YMCA: Register a coach

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