All articles

  1. 'Contact Request' account status during online registration

  2. 404 Error

  3. 777 Error

  4. Account and Member Status definitions

  5. Account/Member Admin: Quick Start Guide and Tutorials

  6. Accounts/Members: Export a roster to import into Meet Manager

  7. Accounts/Members: Export accounts/members roster to Excel spreadsheet

  8. Accounts/Members: Export roster / members for import into Team Manager

  9. ACH and Credit Card Failure

  10. ACH is still pending

  11. Add / create a team partner

  12. Add a custom background / wallpaper

  13. Add a custom user defined field in Account/Member Admin or in Registration

  14. Add a forum to website

  15. Add a younger athlete to a relay - SwimUp Athlete

  16. Add and create a new Event or Meet

  17. Add Canadian time standards

  18. Add or ask questions in registration - user defined fields

  19. Add or create a new invoice item

  20. Add or edit a billing group

  21. Add or Edit a Member

  22. Add Social Media Badges - Pinterest, Instagram, Facebook, Twitter

  23. Add swimsuit / swim suit size to registration and to member profile

  24. Add Team Partners to site

  25. Adding a new member

  26. Adding Additional Per Member Charges - Optional or Required

  27. Adding Calendar Items (Including Roster Groups / Repeating or recurring items)

  28. Adding cut times to a TouchPad meet

  29. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group

  30. Adding results from TouchPad using TUSync

  31. Adding worked service hours manually

  32. Adding/Editing Time Standards for an LSC

  33. Adjust Event tabs on home page

  34. Adjust payments in the Fundraising System

  35. Adjusting Job Hours worked

  36. Admin Alerts - Service Hours System Setup Incomplete; how do I turn this off?

  37. Admins sign in members to jobs - How To

  38. Agreements / waivers and making them optional or required

  39. Allow pop ups in TeamUnify SwimOffice

  40. Alternatives to view IIF files

  41. Apply account credit to registration

  42. Applying the different filters in Billing Admin > Invoices & Payments

  43. Approve members in online registration

  44. Approving Athletes

  45. Are accounts notified when an on demand payment fails?

  46. Are there word limitations when a sponsor sets up an ad?

  47. ASA Registration tutorial

  48. Athlete best time compared to a standard - Seasonal or Best

  49. Athlete Check-ins using OnDeck and TouchPad

  50. Athlete's Best Times - Viewing and Generating Options

  51. Athlete's times show NT in event

  52. Attend/Decline Event Button vs Edit Commitment button

  53. Attendance by Meet Results

  54. Attendance Check Sheets

  55. Automatically Archive or Manually Archive News

  56. Benefits of switching to the Chameleon template

  57. Best Practice to copy/paste text into the editor

  58. Best times discrepancies between meet entries and reports

  59. Billing Simulation Report

  60. Billing System VIDEO Tutorials

  61. Billing your accounts from the event system using the yes/no reply

  62. Billing: ACH - Invalid account number

  63. Billing: ACH setup and verification by families

  64. Billing: ACH Status - failures and processed amounts

  65. Billing: ACH/Credit card FAQs

  66. Billing: ACH/credit card fees charged to team

  67. Billing: Add a payment type as a family

  68. Billing: Add/create chart of accounts (CoA)

  69. Billing: Add/edit/delete individual recurring account charges

  70. Billing: Additional Per Account Charges

  71. Billing: Additional Per Member Charges

  72. Billing: Aging Report

  73. Billing: Allow parents to make on demand credit card payments

  74. Billing: Amount charged on the 1st for CC/ACH

  75. Billing: Apply credit card/ACH transaction fee/surcharge automatically

  76. Billing: Avoid double billing accounts with Online Registration and recurring billing

  77. Billing: Billing Quick Start Guide

  78. Billing: Billing System is not active warning message

  79. Billing: Can't delete a Billing Group

  80. Billing: Can't delete a Sub Billing Group

  81. Billing: Can't enter information into billing system

  82. Billing: Cancel/undo/reverse meet fees

  83. Billing: Cancel/undo/reverse meet fees (old ver)

  84. Billing: Change/edit payment methods in Account

  85. Billing: CoA Sum report

  86. Billing: Create a surcharge for meet fees (old ver)

  87. Billing: Create or add a New Credit invoice

  88. Billing: Create/add/edit Billing Groups

  89. Billing: Credit card expiration failure and report

  90. Billing: Delete a meet fees batch

  91. Billing: Delete an Account's credit card or ACH information

  92. Billing: Delete/hide/unhide chart of accounts (CoA)

  93. Billing: Disable/remove option to pay by check/mail payment

  94. Billing: Do not charge dues for specific months

  95. Billing: Do SwimOffice QuickBooks Import IIF files work with QuickBooks Online?

  96. Billing: Email account automatically when credit card fails

  97. Billing: Email auto pay instructions - Notify families team accepts credit cards/ACH

  98. Billing: Export and bill from Team Manager events file

  99. Billing: Generate meet fees for unattached swimmers from results

  100. Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting

  101. Billing: Inc & Pay Sum report

  102. Billing: Inc Trans Rpt

  103. Billing: Inv Rpt

  104. Billing: Invoice and charge meet fees

  105. Billing: Invoice meet fees from an event (old ver)

  106. Billing: Invoice meet fees from meet results (old ver)

  107. Billing: Invoices & Payments Overview tab column headers

  108. Billing: Merge chart of accounts (CoA)

  109. Billing: Multi Athlete Discount by dollar amount for recurring billing

  110. Billing: Multi Athlete Discount by percentage for recurring billing

  111. Billing: Non Admin update/change credit card

  112. Billing: On demand charges and payments for Admins

  113. Billing: Only charge late fees to active/suspended accounts

  114. Billing: Payment Manager set up / Payment Option Settings

  115. Billing: Payment Sum report

  116. Billing: Purpose of Board Members / Coaches FREE Billing Groups

  117. Billing: QuickBooks TeamUnify Integration Guide

  118. Billing: Rec Inv Sum, credit cards processed

  119. Billing: Recurring charge vs. non recurring charge

  120. Billing: Refund an ACH payment or credit card donation

  121. Billing: Revert to generate meet fees (old ver)

  122. Billing: Seasonal team ONLY - Billing Groups

  123. Billing: Set billing due date and late fee

  124. Billing: Set up auto pay for a family

  125. Billing: Sign up/apply for electronic ACH/credit card processing

  126. Billing: Track and show income by Roster Group

  127. Billing: Update team credit card/ACH account used to pay TeamUnify invoices

  128. Billing: View generated meet fees totals

  129. Billing: View invoices/payments from account's perspective

  130. Billing: View when an account added or updated their credit card/ACH

  131. Billing: Void a CC transaction immediately (instead of using Refund option)

  132. Bonus events / exhibition events

  133. Bonus events in TouchPad

  134. Bringing balance forwards or previous balances over to start the billing system

  135. Browsers supported for TeamUnify sites

  136. Can an Account accidentally create a new account during online registration?

  137. Can coaches be added to Meet Entry Report?

  138. Can I access an account from the classes tab?

  139. Can I add HTML to my homepage text area?

  140. Can I age up all of my athletes?

  141. Can I bring my TU event file into TeamManager?

  142. Can I Create a New Account Without a Valid Address?

  143. Can I Customize the Color of my Team Title?

  144. Can I delete classes in lessons?

  145. Can I enforce accounts to signup for jobs during online registration?

  146. Can I have Backup Swimmers for my Relays?

  147. Can I Import Meet Results Files Using My Team Code Only?

  148. Can I import my entries into Team Manager?

  149. Can I merge Accounts? Dealing with duplicate accounts/members

  150. Can I move my command buttons?

  151. Can I post a payment against a chart of accounts?

  152. Can I post IMX and IMR records to my TeamUnify site?

  153. Can I remove a registration group safely from online registration?

  154. Can I remove my USA and/or LSC badge from my banner?

  155. Can I reset my Service Hours system for multiple times instead of yearly?

  156. Can I set a maximum number of jobs accounts are able to sign up for an event?

  157. Can I signup jobs by sessions or points instead of hours?

  158. Can I upload time standards?

  159. Can I use a debit card for credit card processing?

  160. Can IE by event be sorted by time? Account?

  161. Can members search for other members and rosters?

  162. Can my accounts add in names of who will be working their shifts in the Jobs Module?

  163. Can TeamUnify reverse charges unintentionally generated on the 1st?

  164. Can't enter time, such as 9:00 am

  165. Can't select registration group when registering

  166. Canadian teams and sponsor center

  167. Chameleon: Change to the Chameleon Template

  168. Chameleon: Quick Start Tutorial

  169. Change fundraising obligation

  170. Change my password

  171. Change settings on the spell checker

  172. Change the Rec League Code Attached to Team's Meet Entries

  173. Change the Registration Group or Location of existing registration

  174. Change the Title/Banner/Header Text

  175. Change the website background / wallpaper

  176. Change where Team Partners area appears

  177. Changing Course Type

  178. Changing the USA Team Status and Level (Gold,Silver,Bronze & Level 1, 2, 3)

  179. Changing your DNS Settings

  180. Clear your browser cache and cookies

  181. Clearing Athlete Approvals

  182. Clone / Copy Event (Save As)

  183. Clone Jobs

  184. Coach's Page - Hiding the Board of Directors

  185. Coaching Tools web: Connect workouts to practices

  186. Coaching Tools: Complete lessons

  187. Coaching Tools: Default swimmers to out when taking attendance

  188. Coaching Tools: Hide workout details from parents and swimmers

  189. Coaching Tools: Import Workout Manager workouts

  190. Coaching Tools: Practices disappeared / Can't see practices

  191. Coaching Tools: Print workouts/sets

  192. Coaching Tools: Race Pace in workouts

  193. Coaching Tools: Record better video with external camera/camcorder

  194. Coaching Tools: Record videos tied to swim meet events and swimmers

  195. Coaching Tools: Send/email workouts

  196. Coaching Tools: Swimmers don't show when taking attendance

  197. Coaching Tools: Update lane order when swimmers pass others in test sets

  198. Coaching Tools: Video recording framerate - Normal vs Slo-Mo vs Economy

  199. Collect SE Registration fees during online registration

  200. Collect swim suit / swimsuit quantities (bulk orders) and collect money - How To

  201. Column sort ascending/descending

  202. Commit athletes to IE by event, swim-up athletes

  203. Committing Athletes

  204. Communication: Activate TeamFeed

  205. Communication: Add a News article

  206. Communication: Add attachment to email

  207. Communication: Add/edit an Email Group

  208. Communication: Create and send an email

  209. Communication: Do unverified email addresses and SMS numbers receive messages?

  210. Communication: Email Center signatures

  211. Communication: Email invoices and best practices

  212. Communication: Email multiple CC recipients

  213. Communication: Email News to specific roster groups/billing groups/locations

  214. Communication: Email suspended or canceled/hidden Accounts or Members

  215. Communication: Email used as From address when sent from admin

  216. Communication: Email-to-SMS Gateway list

  217. Communication: Google Voice or any VoIP (cloud based phone) not listed in SMS carriers

  218. Communication: Manage email Opt-Outs/unsubscribes

  219. Communication: Manually opt-out/unsubscribe user from emails

  220. Communication: Mobilicity not listed in SMS carriers

  221. Communication: NET10 not listed in SMS carriers

  222. Communication: Resend failed email

  223. Communication: Send mobile push notifications from web

  224. Communication: Send SMS text from the SwimOffice website

  225. Communication: SMS cell carrier not listed

  226. Communication: Some accounts not receiving emails - Mails Probably NOT Opened

  227. Communication: Straight Talk not listed in SMS carriers

  228. Communication: Tracfone not listed in SMS carriers

  229. Communication: Track emails sent outside of the Email Center

  230. Communication: User did not receive SMS verification text

  231. Communication: Users can unsubscribe from emails

  232. Communication: View which Accounts have verified emails/SMS numbers

  233. Communication: Vodafone not listed in SMS carriers

  234. Configure / edit the meet file to change event(s)

  235. configure event file

  236. Confirming jobs done after completion

  237. Connecting Picasa with my blog to instantly update my photos

  238. Contact Us Button - Marketing Best Practice

  239. Corrupted data, in my committed athletes tab?

  240. Course conversion of times/factoring of times

  241. Create a Facebook page for your team

  242. Create a photo slideshow/slide show on home page

  243. Creating multi-age events in TouchPad

  244. Creating Single & Double Line Spacing

  245. Credit Card and ACH Security

  246. Credit Memo versus Credit Refund

  247. Critical removal of a page or site from Google's search results

  248. Custom report print or Excel - Member/Athlete or Account report of data

  249. Customize / link Command home page buttons

  250. Data plan needed for mobile device using OnDeck

  251. Dealing with duplicate registrations

  252. Delete a Roster Group

  253. Delete and Undelete Accounts and Members

  254. Delete meet results / edit meet results details

  255. Deleting a Coach or Board Member from the Coaches Tab

  256. Deleting a TouchPad meet from SwimOffice events tab

  257. Deleting an uninvoiced item

  258. Deployment VIDEO Tutorials

  259. Deployment: Maintain SEO page ranking / 301 URL page redirects

  260. Deposit Report

  261. Different service hours requirements for different groups

  262. Disable TouchPad starting up when you computer starts up

  263. Do emails sent to primary email addresses get copied to the secondary email addresses?

  264. Do our charges separate into any report from the Online Registration system?

  265. Do TeamUnify's LSC codes not match Team Manager's?

  266. Does MeetManager ™ / Meet Manager ™ accept an SD3 file?

  267. Does OnDeck work on an iPad or tablet?

  268. Does Online Registration allow ACH?

  269. Does our TeamUnify site have any tutorials or FAQs for the parents?

  270. Does Reactivating / turning on an account change the password?

  271. Does TeamUnify Email Passwords?

  272. Does TeamUnify handle Escrow accounts?

  273. Doing a multi account or member edit

  274. Domain masking / vanity URLs

  275. Domain name / URL has stopped working

  276. Double bucket billing - two bank accounts for deposits

  277. Download OnDeck

  278. Downloading the Swim-A-Thon Blue Book

  279. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck

  280. Edit meet results

  281. Edit USA Registration fields for the whole team

  282. Edit, Modify, Delete or Correct Times

  283. Edit/Add/Delete existing times, results and relays for athletes in the times database

  284. Email Billing Summary and Best Practice

  285. Email Groups

  286. Email members / athletes who have not registered through the online registration system

  287. Email the Password to one, many or multiple Accounts

  288. Email: Customize pre-templated emails in SwimOffice

  289. Emailing invited teams for a TouchPad meet

  290. Embed a PDF in a web page

  291. Embed a YouTube video

  292. Embedding a Google Spreadsheet / Excel

  293. Embedding Videos into your Site

  294. Enable non-Super User to administer TUMoney platform

  295. Enable or disable spell check

  296. Enforcing the emergency information to be filled

  297. Enter a bounced NSF check

  298. Enter athletes into events using QuickEntries

  299. Entry Report: Why do some times say "missing meet!"?

  300. EV3 File is missing from Event Zip Folder

  301. EV3 Files

  302. Event Creation - Most Frequently Asked Questions

  303. Event Email Invite - Can you change who sends this

  304. Event Fundraising - Parent setup guide for their child/athlete/participant

  305. Events: Add EV3 file to Event after athletes have declared

  306. Events: Allow athletes to sign up by day/session instead of event

  307. Events: Diving events in SwimOffice

  308. Events: Email meet invite to specific swimmers

  309. Events: Enable/disable email confirmations for event declaration

  310. Events: Hide event from Non-Admin/public - Admin only Event view

  311. Events: Load ev3 events file into meet

  312. Events: Reimport ev3 events file

  313. Events: Restrict meet entry based on amounts due/owed, CC/ACH payment types

  314. Events: Restrict meet to certain Billing or Roster Groups/Locations

  315. Events: Set athletes as unattached or attached in meet entries

  316. Events: Update ev3 events file

  317. Events: View and use swim-up/swimup athletes

  318. Events: View/access past events

  319. Events: What multi-cut course order means in event entry file - YSL YLS LSY LYS SLY

  320. Export a spreadsheet with swimsuit / swim suit size information

  321. Facebook badges and social plugins

  322. Facebook posts from OnDeck don't show in my news feed

  323. Filter by Gender - Member Tab

  324. Find Workers Who have/have not signed up for a job

  325. Forwarding an email from the email center

  326. Fund Raising Integration with Billing System

  327. Fundraising Admin: Admin level needed to access

  328. Fundraising System Did not set Obligation / New amounts only applied to some not all

  329. Fundraising System Setup

  330. Fundraising: Add a donate button using PayPal

  331. Fundraising: Meaning of red numbers and asterisks

  332. Generate report that shows overview of how TUMoney fundraising event is progressing by Account

  333. Generating a Meet Entries file

  334. Generating a Meet Entries Report

  335. Generating an Eligibility Report

  336. Generating an Un-Invoiced Report

  337. Getting to the Finish Line - Season Teams

  338. GST (Goods & Services Tax for AUS only) - Lesson implementation / reporting

  339. Help & Training video tutorial - Help & Training 101

  340. Help Tools - Instant Answers to your questions

  341. Hiding a member profile in Member Admin

  342. Hiding the job length in hours that is displayed to the accounts

  343. How calendar items are sorted

  344. How can I add scrolling text or a marquee?

  345. How can I add text to my pictures?

  346. How can I find the Account Name from the Account Number?

  347. How can I hide the open slots on the public facing view?

  348. How can I see the Account Level recurring charges for all my accounts?

  349. How can I see who has replied online (declined) to an event?

  350. How can I set my Fundraising Event to only include specific Roster Groups?

  351. How can I set up a text messaging for my team alerts/Twitter?

  352. How Can I Tell Who Has A Verified Email Address?

  353. How can my parents run a meet entry report listing all meets they have entered?

  354. How come I don’t see my fundraising program that I just created?

  355. How do I add a Facebook button to my site?

  356. How do I add a Facebook like button?

  357. How do I add a multi-swimmer discount to the registration system?

  358. How do I add a photo to a profile?

  359. How do I add a URL to a picture?

  360. How do I add an Event Category?

  361. How do I add HTML to a page?

  362. How do I add notes on invoices?

  363. How do I add sound to my website?

  364. How do I approve an offline donor?

  365. How do I approve relays?

  366. How do I attach new swimmer times?

  367. How do I change a coach's email on coach page?

  368. How do I change the bank account into which TeamUnify site deposits payments?

  369. How do I change the layout of TeamUnify websites?

  370. How Do I Change the Time on our website to reflect my time zone?

  371. How do I charge a late fee in the Registration System?

  372. How do I contact support?

  373. How do I convert birth date from international to US format in excel file?

  374. How do I convert relay times for best times?

  375. How do I correct a meet fee in the Event File

  376. How do I create a forward for one of my team branded email addresses in Google apps?

  377. How do I create a meet/time in the TU database?

  378. How do I create a new time standard?

  379. How do I create a online form or survey with Google Docs?

  380. How do I create a PDF?

  381. How do I create a photo slide show on my home page?

  382. How do I create a record for an athlete not in my member database?

  383. How do I create a relay with no members in it?

  384. How do I create an Excel report that includes donor information?

  385. How do I create an Excel report that includes service hours history for a selectable date range?

  386. How do I create my Entry Report in a two column format?

  387. How do I create thumbnails of pictures?

  388. How do I create/edit/report workout notes and voice notes?

  389. How do I delete a registration?

  390. How do I delete an event?

  391. How do I delete an offline donation?

  392. How do I delete individual event records in meets?

  393. How do I delete meet results and reimport?

  394. How do I delete my payments in the IIF import?

  395. How do I delete registrations to make the list more manageable?

  396. How do I edit a table?

  397. How do I edit an existing account?

  398. How do I email job volunteers?

  399. How do I email the instructors?

  400. How do I email the team account from the event fundraising system?

  401. How Do I Embed a Google Calendar?

  402. How do I embed a PowerPoint presentation on one of my pages?

  403. How do I embed a Vimeo video?

  404. How do I enforce qualifying times?

  405. How do I exclude an athlete(s) from a relay?

  406. How do I export members from TeamUnify for import into Team Manager?

  407. How do I export times and results using a TM backup

  408. How do I generate a meet fee breakdown PDF for a Meet?

  409. How do I generate a report of the Jobs Module that includes the optional volunteer information (Worker Names)?

  410. How do I generate a top times report by athlete against a standard (with age up option)?

  411. How do I generate financial reports based on the recipient/participant of the fundraising dollars?

  412. How do I generate my Top Performer Reports?

  413. How do I generate reports detailing my donors by program?

  414. How do I get a link to open in a new window?

  415. How do I get Team Manager Entry files off of the website?

  416. How do I get the times zip file ready for import?

  417. How do I hide the Annual Registration Fee wording on Lesson Home Page?

  418. How do I Implement a yes/no question to adjust the fees in the Registration Module?

  419. How do I invoice unpaid registrations?

  420. How do I join Twitter for texting?

  421. How do I link to files in an email?

  422. How do I locate my signed contracts? Who signed the contract?

  423. How do I make a partial payment?

  424. How do I make sure my website is COPPA compliant?

  425. How do I manually enter qualifying times and custom times in events?

  426. How do I manually process a credit card for a registration?

  427. How do I manually register a swimmer if I'm using the Online Registration Module?

  428. How do I Move the Sign in column from Left to Right?

  429. How do I preview the password email?

  430. How do I print "Participation Award" labels

  431. How do I print a check register or bank deposit form?

  432. How do I print an invoice?

  433. How do I print entry labels/cards?

  434. How do I print or produce a report with account information or member information?

  435. How do I recover a Google Apps password?

  436. How do I refund an online registration?

  437. How do I remove someone from job signups whose status is canceled/hidden?

  438. How do I require my members to save their Credit Card information in Registration for auto-pay?

  439. How do I reset service obligation hours?

  440. How do I reset the balance of hours?

  441. How do I resize the Column or Cell Width in a Table?

  442. How do I resize the column or cell width in a table?

  443. How do I review and edit my account database?

  444. How do I search for a Sponsor?

  445. How do I see what admin posted a payment or invoice in the billing system?

  446. How Do I See What My Team/Club Codes Are?

  447. How do I see who has used the Swim Today Widget?

  448. How do I send an email to accounts that have not sent Fundraising material to donors?

  449. How do I send receipts to donors?

  450. How Do I Send to All the Emails in Each Individual Account?

  451. How do I set an inactive date for a member to show when they will be leaving?

  452. How do I set an unattached code?

  453. How do I setup incentives for my Fundraising event?

  454. How do I setup/edit account details in your gateway?

  455. How do I show proof of times?

  456. How do I track the number of donor emails sent from TUMoney Event Fundraising?

  457. How do I turn off a fundraiser?

  458. How do I turn off the Incentive Tracking Tab that is publicly viewable?

  459. How do I turn on the TUMoney tab?

  460. How do I turn on/off the Fundraising Module?

  461. How do I Turn On/Off the Service Hours Module?

  462. How do I update our email footer with our domain name?

  463. How do I use the new Swim Today (formerly Americas Swim Team) interface to collect leads for my team?

  464. How do I use the Quick Entries / QuickEntries system to enter my athletes into events?

  465. How do I view the user defined fields in Lessons?

  466. How do lesson sessions work?

  467. How do sponsors sign up using the sponsor center?

  468. How do you change who receives the TU invoices?

  469. How do you create online forms?

  470. How does registration affect the billing system?

  471. How does the Multi Swimmer Discount calculate in Registration for dollar amounts?

  472. How many sponsors can we have on our site?

  473. How much does my team get back from sponsors who sign up in Sponsor Center?

  474. How QuickBooks views refunds made in SwimOffice

  475. How to Add Free Billing Account and Member

  476. How To Add Meta Key Words To Your Site?

  477. How to setup Outlook to receive TeamUnify provided Email Account

  478. How To Un-Commit an Athlete for an Event

  479. HTTP Error 404 when I link to a document

  480. I want to control my own zone files. How do I do this?

  481. I want to download OnDeck but don't want to use a credit card to create an iTunes account.

  482. If an account is NOT active and they have a CC or ACH against their account will they get charged?

  483. If I change the status of an account to something other than active will they be able to login?

  484. If I confirm jobs using OnDeck and they are set as points in SwimOffice will it report as points?

  485. If my TouchPad meet will not sync how do I get the host my file?

  486. Import meet results

  487. Import swimmer results/best times from Team Manager

  488. Importing high school or Zone meets - Results where athletes did not compete for your team

  489. Improvement Report - Finding the percentage improvement from the first time swim to a specific meet/date

  490. Improvement Report - Finding the percentage of athlete improvement on a meet by meet basis

  491. Improvement Report - Finding the percentage of improvement from fastest recent time to selected meet

  492. IMX/IMR points reporting using a TouchPad results file

  493. Invalid Term ID error when using a credit card

  494. Is there a "Processed ACH report" PDF like there is a credit card PDF report for auto payments completed via ACH?

  495. Is there a way to designate exhibition swimmers or exhibition events?

  496. Is there a way to export the team records in a file to import into Meet Manager?

  497. iTunes gives "unknown error (2001)" upon Store request

  498. Job Reminder and Notification Alerts - Email and Verified SMS (text)

  499. Job Reports for Signups on Meet Day

  500. Job Signup - How can I turn off and keep data?

  501. Job Signup - Public View and Admin Signing Up Other Accounts Function

  502. Jobs & Service Hours VIDEO Tutorials

  503. Jobs - Creating Volunteer Labels

  504. Jobs QuickStart Guide

  505. Jobs: Activate/allow job signups

  506. Jobs: Email the Job Signup Invitation

  507. Jobs: Use points/sessions instead of hours in Jobs/Service Hours

  508. Lesson - Can I create/Clone a class with no or a zero fee associated with it?

  509. Lesson - Can I hide the instructor tab?

  510. Lesson - Creating Classes with No Times

  511. Lesson - Email

  512. Lesson - How do I add an Instructor?

  513. Lesson - I registered swimmers under my admin Account!

  514. Lesson - Search by 'ALL' on students tab and Accounts/Revenue Tab returns no data

  515. Lesson - What is a Program / Subprogram / Class?

  516. Lesson - Why Can't I save my Class

  517. Lesson Interactive QuickStart Guide

  518. Lesson Management VIDEO Tutorials

  519. Lesson Report of Account and Student Information

  520. Lessons - Account keeps getting the error that their login/password is not active

  521. Lessons - Add Student to Lessons program

  522. Lessons - Adding New, Clearing, Deleting slot limits

  523. Lessons - Admins placing new students into a full class or onto a waitlist (override the slot limit)

  524. Lessons - Attendance Report

  525. Lessons - Can I enforce the middle name during registration?

  526. Lessons - Can I generate a report showing Curriculum items?

  527. Lessons - Cancel / remove a student from a registration

  528. Lessons - Creating a multi-swimmer dollar discount

  529. Lessons - Do additional credits or charges apply to recurring billing?

  530. Lessons - Do financial transactions from Lessons get included in the QuickBooks iif file?

  531. Lessons - Email All Active

  532. Lessons - Expiring Credit Card Report

  533. Lessons - How do I add a waiver and make it optional or required?

  534. Lessons - How do I Add more registration spots to a class?

  535. Lessons - How do I delete a Class?

  536. Lessons - How do I print or view legally binding agreements?

  537. Lessons - How do I turn off classes or disable them?

  538. Lessons - How Family Fee works in Class setup

  539. Lessons - How to turn it on

  540. Lessons - I moved my athlete but the payment screen did not show.

  541. Lessons - Management & reporting including attendance and student moves

  542. Lessons - New Team: Cleanup your lesson program before you add/edit/deploy

  543. Lessons - Search returns a maximum 500 classes error

  544. Lessons - Setting a custom annual reg fee

  545. Lessons - Setting Account Status (including suspending the recurring billing system)

  546. Lessons - testing the lessons system

  547. Lessons - Turning the lesson filters Days offered & Time offered

  548. Lessons - What is a Heat Map?

  549. Lessons - What is Class Manage?

  550. Lessons - What is curriculum?

  551. Lessons - Why aren't my classes showing?

  552. Lessons - Why can't I see my Swim Lessons button or tab?

  553. Lessons and How do I see the Full Heat map?

  554. Lessons deployment VIDEO tutorials

  555. Lessons Step 1A - System Setup

  556. Lessons Wait List Q&A

  557. Lessons: Add or edit pool location Map

  558. Lessons: Accounts with credit cards - CC on File report

  559. Lessons: ACH not available

  560. Lessons: Add a charge or credit to a Lessons account

  561. Lessons: Admin access levels

  562. Lessons: Admin reports - Students, Registrations, Classes, CCs

  563. Lessons: Allow/disallow check payments and credit cards

  564. Lessons: Annual Registration Fee per Account / Member

  565. Lessons: Apply a credit to a Pay by Check charge

  566. Lessons: Apply additional fee/charge or discount based on yes/no question

  567. Lessons: Can I delete an account or student?

  568. Lessons: Can't see Classes

  569. Lessons: Change Payment Type for monthly classes

  570. Lessons: Chart of Accounts (Add New, Hidden, Show)

  571. Lessons: Clone a class

  572. Lessons: Convert Member / Can I push my lessons student to my Account Member Admin?

  573. Lessons: Coupon Code

  574. Lessons: Customize the program registration bar(s)

  575. Lessons: Disable/remove option to pay by check/mail payment

  576. Lessons: Edit an account, reset password or update information/email/SMS

  577. Lessons: Edit registration page components

  578. Lessons: Enter check payment / Pay & Approve

  579. Lessons: Excel Export for students

  580. Lessons: Find and fix credit card failures in monthly billing

  581. Lessons: Find which time slots students are in

  582. Lessons: How can I generate a refund report?

  583. Lessons: How can I know when new students register?

  584. Lessons: How can I view account revenue and student information?

  585. Lessons: How do I create a Multi-Class discount for the Lessons program?

  586. Lessons: How do I delete [Not Assigned] instructor from registration page?

  587. Lessons: How do I export a report that shows the medical notes?

  588. Lessons: How do I print an instructors report?

  589. Lessons: Income Transaction Report

  590. Lessons: Instructor names are red in Heat Map

  591. Lessons: Instructor reports - students, medical, attendance

  592. Lessons: Mailing Labels

  593. Lessons: Make on demand charges with credit cards

  594. Lessons: Manual credit card charge or refund through payment gateway

  595. Lessons: Manually refund a credit card to a different card or payment method

  596. Lessons: Manually register student(s)

  597. Lessons: Move a student to a different class

  598. Lessons: Moving Athletes / Students

  599. Lessons: Multi Edit Basic Info for Classes

  600. Lessons: Multi Overwrite Slot Structure / Multi Update class times

  601. Lessons: Multi-class percentage discount

  602. Lessons: Multi-student/swimmer percentage discount

  603. Lessons: Non Admin update/change credit card

  604. Lessons: Only allow returning students to signup/ different signup dates for returning vs new

  605. Lessons: Pay an additional charge

  606. Lessons: Print a list of addresses, phone numbers and emails

  607. Lessons: Prorate class fees

  608. Lessons: Refund additional payments

  609. Lessons: Refund check or credit card

  610. Lessons: Remove a waitlist/wait list student from the system

  611. Lessons: Rename "Swim Lessons" button

  612. Lessons: Report of monthly classes revenue

  613. Lessons: See who paid by check and credit card

  614. Lessons: Set up a class for recurring monthly billing

  615. Lessons: Turn off the automatic wait list function for check payers

  616. Lessons: Update credit card information

  617. Lessons: User Defined Field for Account and/or Member

  618. Lessons: User Guide

  619. Lessons: View Account and Student info on swim team side

  620. Lessons: View upcoming monthly classes revenue

  621. Lessons: Why didn't an additional credit/charge apply to lessons account at checkout?

  622. Limit the Number of Events Shown on the website home page

  623. Limit the Number of News Items Shown on the Homepage of my Sites

  624. Link a photo / image

  625. Link to a page

  626. Linking or uploading a document

  627. Locations - How they affect billing, registration and OnDeck

  628. MainSet rebranded as Coaching Tools

  629. MainSet: When saving/exporting workouts/sets is optional

  630. Make bulk changes on accounts & members and billing & roster groups

  631. Make, record, enter or add a payment

  632. Making a view the default using filters

  633. Manually adding a swimmer to a meet in TouchPad

  634. Manually enter SwimOffice transactions into QuickBooks

  635. Manually reset password for account

  636. Mark/view paid SE Registration fees

  637. Meet & Events - LSC team and online meet entry. How to turn it on.

  638. Meet Attendance Report by Approved only or Declared and Approved

  639. Meet Entries: Add/edit/enforce day/session entry limits

  640. Meet Entries: Auto add / build NT relays

  641. Meet Entries: Create a Relay using Auto Find, Add NT Relay, or Manual Add

  642. Meet Entries: Generate meet fees batch/report from entries

  643. Meet Entries: Generate meet fees file/report (old ver)

  644. Meet Entries: Heat and lane assignments

  645. Meet Entries: Not USA Registered athletes, Entry Report

  646. Meet Entries: Restrict entry times to certain meet type(s)

  647. Meet Entries: Set Athlete's Attach Date to auto set UNattached

  648. Meet Entries: Update meet entry times when importing meet results

  649. Meet Entries: Update Times for Committed Athletes

  650. Meet Entries: USA Swimming athlete registration check

  651. Meet Entries: Using two team club codes for combo teams

  652. Meet Entries: View Commitment Log of changes made

  653. Meet Results VIDEO Tutorials

  654. Meet Results: Add an athlete's best time manually

  655. Meet Results: Auto update records that have been broken

  656. Meet Results: Create a record of top times on Team Records tab

  657. Meet Results: Export Team Records to Excel

  658. Meet Results: Generate meet fees from results

  659. Meet Results: High Points Report

  660. Meet Results: How swimmers link to their times in the TU database

  661. Meet Results: Improvement labels by meet

  662. Meet Results: Improvements report

  663. Meet Results: Include mixed gender event results in Top Times Reports

  664. Meet Results: Manually add meet results / swimmer's times

  665. Meet Results: Multiple Live Results for Meet Manager - additional working directories

  666. Meet Results: See ALL meet results for athlete, including unattached and other teams - Match ID# Only

  667. Meet Results: Set Meet Types for results

  668. Meet Results: Set up FTP/SwimOffice to work with Meet Manager Live Results

  669. Meet Results: Time Reports feature comparison

  670. Meet Results: Times Report Age Groups are incorrect

  671. Meet Results: Top Points Award Labels

  672. Meet Results: Top Times Reports

  673. Meet Results: Top Times Spreadsheet

  674. Meet Results: View athlete times by name or filter criteria

  675. Meet Results: View relay results

  676. Meets & Events VIDEO Tutorials

  677. Member login and password isn't working

  678. Member Search: How do I opt out / in?

  679. Members Cannot be Under More Than One Account

  680. Membership UK: DBS Check Date field

  681. Membership/Registration: Export t-shirt sizes

  682. Membership: Account notes that only Super Users can see

  683. Membership: Add a Roster Group

  684. Membership: Add and verify a cell number for SMS/texting

  685. Membership: Add coach or board member to Coaches page

  686. Membership: Add email addresses to Accounts and Members

  687. Membership: Build ID Card # / Member/athlete/swimmer ID #

  688. Membership: Can an admin verify an email address or SMS number?

  689. Membership: Can't add account because email already exists

  690. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status

  691. Membership: Create, add, or edit an Account/parent

  692. Membership: Customize t-shirt sizes

  693. Membership: Delete Member/Athlete/Swimmer

  694. Membership: Determine account's most recent/last log in

  695. Membership: Determine accounts with ONLY inactive members

  696. Membership: Divorced parents account - How to handle in SwimOffice

  697. Membership: Duplicate email / email already exists / can't add account

  698. Membership: Exclude accounts from meet financial requirements

  699. Membership: Hide Member from search in Members tab

  700. Membership: Member and coach photo size guidelines

  701. Membership: Member notes that only Super Users can see

  702. Membership: Multi-Edit account or member fields

  703. Membership: Number of email addresses and SMS numbers allowed

  704. Membership: Reset password / email password/login email

  705. Membership: Reset t-shirt sizes to blank

  706. Membership: Save a custom search - Saved Views

  707. Membership: Save and customize filters, columns and views

  708. Membership: Upload/import member database for those without Team Manager

  709. Membership: Use filters to display specific lists of accounts/members

  710. Membership: User Admin type access level definitions

  711. Membership: Verify my email address

  712. Membership: View individual athlete meet results, best times

  713. Membership: View MainSet videos

  714. Membership: Workout / Attendance Report

  715. Merge ID, correcting ID mismatches in meet results

  716. Move an athlete/member from under one account to the other

  717. Moving page contents to another page or tab

  718. Multi Decline Athletes

  719. Multi Edit Date and Time Period in Job Setup

  720. My columns don't show in account member admin

  721. My Email Footer Does Not Contain My Domain Name

  722. My Email footer does not contain my domain name

  723. My Live Results on MM says invalid user name or password for FTP

  724. Need to pay for site hosting and domain name hosting

  725. New England Swimming Check Athlete Registration Errors

  726. No Contact Email Assigned error

  727. OnDeck - Deck entered athletes are pushed back to SwimOffice/TeamUnify & billing from results

  728. OnDeck for Microsoft Windows Mobile Phone

  729. OnDeck Parent no longer supported

  730. OnDeck: Active and inactive Accounts

  731. OnDeck: Add and verify a cell number for SMS/texting

  732. OnDeck: Add guest swimmer to attendance

  733. OnDeck: Automatic login and Touch ID

  734. OnDeck: Canned messages

  735. OnDeck: Coach video tutorials

  736. OnDeck: Combine/uncombine events

  737. OnDeck: Communicate via email, SMS and push notifications

  738. OnDeck: Compare athletes to time standards

  739. OnDeck: Compare best times to time standard(s)

  740. OnDeck: Create/add invoice/credit, payment/refund

  741. OnDeck: Declare/commit/sign up for upcoming meets

  742. OnDeck: Default swimmers to out when taking attendance

  743. OnDeck: Entry limit bar graphs

  744. OnDeck: Hide and publish/unhide events

  745. OnDeck: How to login / log in / sign in

  746. OnDeck: Invite membership to use OnDeck

  747. OnDeck: Multiple simultaneous users

  748. OnDeck: Quick-start guides for coaches and parents

  749. OnDeck: Take attendance for a previous/past date

  750. OnDeck: Turn off push notifications

  751. OnDeck: View race times in SwimOffice

  752. OnDeck: Wi-Fi and cellular networks compatibility

  753. Online Meet Entry (OME) - USA Swimming

  754. Online registration - allowing new members/children to signup if account and/or member already exists

  755. Online Registration - Creating Registration Groups - a must READ!

  756. Online Registration - Ensuring member/athlete/children medical information is filled in and added

  757. Online Registration - Error Message/Warning when changing dates if creating new registration

  758. Online Registration - Getting Started Checklist

  759. Online Registration - How do I turn it off?

  760. Online Registration - I updated the athlete's information in Account/Member Admin but the registration system doesn't update

  761. Online Registration - Members approved but say Not Paid

  762. Online Registration - Most Common Scenarios and Mistakes and How to Solve

  763. Online Registration - My registration is on but I can't see it. Set as Current.

  764. Online Registration - Preferred Name Required or Optional

  765. Online Registration - Preparing, Communicating and Marketing your Online Registration

  766. Online Registration - Setting Maximum Limits by Group or Global Limits

  767. Online Registration - Using the event system to sign up for and bill for a social event

  768. Online Registration System Setting it up - A Step by Step from creation to management (user guides and tutorials)

  769. Online Registration VIDEO Tutorials

  770. Opening sync back up to allow a team to update entries and sync to TouchPad

  771. Optionally send receipt email when you manually add or move a student

  772. Parents (non admin) See All of The Jobs they Have Signed Up For

  773. Parents: Add a credit card or ACH to account for auto pay

  774. Parents: Add and verify a cell number in OnDeck for SMS/texting

  775. Parents: Add and verify a cell number in SwimOffice for SMS/texting

  776. Parents: Make on demand payments

  777. Parents: Set up fundraising for your athlete

  778. Parents: Sign up athlete for meet / Commit to events

  779. Parents: Video tutorials

  780. Parents: View videos in SwimOffice

  781. Parents: Volunteer/sign up for jobs

  782. Partner Logo Size

  783. Password does not seem to work and I have not changed it.

  784. Past meets showing in upcoming meets in OnDeck

  785. Photo or document won't upload or attach to email

  786. Preferred name in athlete member profile - Overview of uses

  787. Print Athlete Roster or Member Directory

  788. Print mailing labels

  789. Print SE Registration data

  790. Printing Rosters

  791. Purchasing a new domain name

  792. Quick Start Guide from meet creation to posting results

  793. Quickbooks - Can I use Account numbers?

  794. QuickBooks - Recording payments in QuickBooks undeposited funds to bank

  795. QuickBooks CoA shows $0 or negative amount after IIF import and Account Type set to Bank

  796. QuickBooks Error - you cannot have multiple AP or AR accounts (error varies)

  797. QuickBooks Error 21 or Tax Field Error given on IIF import

  798. QuickBooks error line 6

  799. QuickBooks error line numbers. How do know what the line number is referring to?

  800. QuickBooks IIF File was imported but I don't see the receivables/invoice in my reports (Canadian date issue)

  801. QuickBooks IIF import error - Can’t record a negative payment

  802. QuickBooks is not importing IIF file - multiple line errors (error line 6,9,15 etc) on first import

  803. QuickBooks: Dealing with undeposited funds

  804. QuickBooks: Will customer (account) data be loaded from the IIF file?

  805. Reader error

  806. Real Time Results: Password not working

  807. Reconcile the differences between TeamUnify and C & H Financial Services (formerly Process Pink)

  808. Record a payment by check in a registration

  809. Refund a Credit Balance when refunding by check

  810. Refunding on demand or Credit Card /CC payments

  811. Refunding Past/Historical Credit Card / CC charges

  812. Registration - Adding a Custom/User Defined Payment Method

  813. Registration - Handling a credit/negative amount

  814. Registration Management (management of registration module)

  815. Registration: Add a charge to a registration

  816. Registration: Add Registration button to homepage

  817. Registration: Add/edit a required, optional, or optional quantity per account charge

  818. Registration: Apply credit card transaction fee/surcharge automatically

  819. Registration: Connect outstanding balances/credits, double bucket billing

  820. Registration: Copy / Clone an Event Registration

  821. Registration: Copy / clone an Online Registration

  822. Registration: Custom message on Account Setup and Member Selection pages

  823. Registration: Display Registration in SportsEngine directory listing

  824. Registration: Electronic signatures

  825. Registration: Enforce collecting outstanding balance

  826. Registration: Export report of Registration and financial data

  827. Registration: Hide Check Status button

  828. Registration: Hide unneeded fields and dates

  829. Registration: Reasons NOT to reuse old registrations

  830. Registration: Register Board Members' and Coaches' athletes

  831. Registration: Rename or hide "Start Registration" button

  832. Registration: Set age range for registration groups

  833. Registration: Set up to accept credit cards

  834. Registration: Show or hide t-shirt, swimsuit, jacket, and pant sizes

  835. Registration: Test before turning on/activating

  836. Registration: Update status on accounts and members who do not register

  837. Registration: View or print agreements and waivers

  838. Registration: What families see when they register

  839. Registration: When account/member updates transfer to Account/Member Admin

  840. Reinstall OnDeck

  841. Rejecting Entries

  842. Relationship of Billing Groups, Roster Groups, Registration Groups, Locations

  843. Require SE Registration information during online registration

  844. Require USA Registration information during online registration

  845. Reset Service Hours with an inactive billing system

  846. Resetting your USA Packet Registration batch numbers

  847. Roster Groups don't appear in calendar drop down

  848. Run a dual team intrasquad meet

  849. Searching in Account Member Admin

  850. Seasonal Admin Setup Suggestions

  851. Seasonal Team - Can I change my LSC code to match Team Manager?

  852. Seasonal Teams - User Guide

  853. See all jobs one account or many accounts has signed up for and generate a report

  854. Selecting a meet

  855. Sell tickets using an event registration

  856. Send an email from the Committed, Undeclared or Declined Athletes Tab

  857. Sending event invite or job invite

  858. Sent password email and account didn't receive it

  859. SEO -- Search Engine Optimization to increase site ranking

  860. Service hours admin process

  861. Service Hours Admin: Admin level needed to access

  862. Service Hours export doesn't work

  863. Service Hours Forecast

  864. Service Hours: Integration with billing system

  865. Service Hours: Meaning of red numbers and asterisks

  866. Service Not Allowed error when using debit card in Canada

  867. Set an athlete as Not USA Registered

  868. Set an event to be a Swim Meet or Team Function for the home page view

  869. Set email notification for new registration - New Registration Alert

  870. Set sequence adding your day and sessions and for OnDeck check ins

  871. Set up a campaign in the Sponsor Center

  872. Set up email aliases or Groups in Google Apps

  873. Set up event connected with Online Registration - Multiple Registrations on

  874. Set up or create anchors/bookmarks

  875. Set up service hours system

  876. Setting a Payment Frequency in Online Registration

  877. Setting the Maximum allowable jobs a parent can sign up for

  878. Settings: Change team alias

  879. Settings: SportsEngine Setup

  880. Settings: Team Profile

  881. Settings: Where Contact Us emails go - Contact Us Recipients

  882. Shortcut Keys

  883. Single Meet Improvement report - Percentage of improvement from best time to selected meet

  884. Social Media: Add Facebook timeline to website

  885. Social Media: Add Twitter feed to website

  886. Some Meet Results missing

  887. Sorting options / Alphabetical Sort

  888. Split Sheet Reports

  889. Splitting the TeamUnify online donor processing fee with donors in a fundraising event

  890. Sponsor Center

  891. Sponsor Center - Different levels of sponsorship and team site view

  892. Stack overflow at line 26 - site slowdown or freeze

  893. Starting and ending a TouchPad meet sync time and date

  894. Step 5 - Results Reports & Files

  895. Stop 'Contact Requests' from creating a new account

  896. Subscribe to a TeamUnify calendar and add to your calendar agent (Google, Outlook etc.)

  897. Swimmer ID Card specified already exists - error / Duplicate USA ID

  898. SwimOff / Swim Off times are not displayed

  899. SwimOffice - Lead off leg allowing first swim to count as best time

  900. SwimOffice - USA Registration Reconciliation Report to check USA#

  901. SwimOffice Editor - Editing your site in your Android device / Request Desktop Site

  902. SwimOffice session length - automatic logout

  903. Syncing meet structure from Touchpad and editing on SwimOffice

  904. Syncing TouchPad/SwimOffice/OnDeck information flow

  905. Team Administration VIDEO Tutorials

  906. Team Alias

  907. Team Club Code is being used by another team error

  908. TeamUnify Quick Start Guides - Everything you need to know condensed and interactive

  909. TeamUnify security and privacy policies

  910. TeamUnify User Guide / User Manual / UserGuide for modules

  911. TeamUnify website and data security

  912. TestingBrowser

  913. The Jobs are all created but when I turn it on you can't sign up

  914. The Link in the Event Invitation does not work.

  915. Top Times by Athlete - Show all athletes' results

  916. Top Times by Event - Show all athlete's results

  917. Top Times Report - Linking to a Submenu

  918. Top Times Spreadsheet

  919. TouchPad & TUSync Overview

  920. TouchPad - Adding an event?

  921. TouchPad - Adjusting the seeding pattern for heat/lane assignments

  922. TouchPad - Allowing Parents to Manage Checkins

  923. TouchPad - Best Practice for Meet Creation on multiple computers CRITICAL READ

  924. Touchpad - Delete a meet off of SwimOffice after you have accepted the invitation

  925. TouchPad - Deleting an event?

  926. TouchPad - Enable or disable the ability to sync entries to the host

  927. TouchPad - Event Time Standards - restrict entries for events

  928. TouchPad - Event type preferences

  929. TouchPad - export meet results

  930. TouchPad - Export the USS Verification file?

  931. TouchPad - Exporting a Meet Entries File

  932. TouchPad - Generating a meet registration file for the LSC

  933. TouchPad - Generating an Event File

  934. TouchPad - Generating Meet Registration Verification (USA ID Verification) for LSC or SWIMS

  935. TouchPad - Giving administrative rights to run TouchPad

  936. TouchPad - Inviting other TeamUnify teams to a meet using TUSync

  937. TouchPad - LSC exception report requires USA ID change in TouchPad

  938. TouchPad - Manually adding results for a meet

  939. TouchPad - Meet Results Reports

  940. TouchPad - Meet Time Estimate

  941. TouchPad - Merging event times during meet

  942. TouchPad - Mixed event scoring separated based on gender

  943. TouchPad - Multiple Division Scoring - allowing multiple teams to score against each other

  944. TouchPad - Print Event Sheet

  945. TouchPad - Rejecting a team from a meet

  946. TouchPad - Restore a team

  947. TouchPad - Restricted Scoring allows teams to score more accurately based on size/number of athletes

  948. TouchPad - Results File Export

  949. TouchPad - Score by different age groups

  950. TouchPad - Scoring Tutorial

  951. TouchPad - Seeding How To

  952. TouchPad - sending my host an entries file for a TouchPad meet

  953. TouchPad - Sending your LSC an events file without any athlete's entered

  954. TouchPad - Sequences/Sessions and OnDeck check ins - management and best practice

  955. TouchPad - Set Time Standards

  956. TouchPad - Setting up Event Messages

  957. TouchPad - Team Manager(tm) Importing Meet Results

  958. TouchPad - What is a sequence?

  959. TouchPad - Why don't my athletes qualify for open events

  960. TouchPad Creating Meet Packages - Heat Sheet/Psych Sheet/Meet Durations reports

  961. TouchPad Exporting Results

  962. TouchPad Live - hide a meet from TouchPad Live but show others

  963. TouchPad Live - Turning on Live Results for TouchPad globally

  964. TouchPad Live - Where is my meet?

  965. TouchPad meet is not showing athlete times on SwimOffice

  966. TouchPad Quick Start Guide

  967. TouchPad SD3 Results File - TeamManager reports duplicate team count (visual only)

  968. TouchPad shortcut keys

  969. TouchPad VIDEO Tutorials

  970. Touchpad: Accept a TouchPad invitation as a visiting team

  971. TouchPad: Accept visiting team's entries / Entries won't sync but are visible in SwimOffice

  972. TouchPad: Activate / view TouchPad Live results on SwimOffice

  973. TouchPad: Add an athlete during the meet

  974. TouchPad: Add deck entry fees to events

  975. TouchPad: Add entry fees to events

  976. TouchPad: Add/create a meet - Meet Setup

  977. TouchPad: Add/edit events

  978. TouchPad: Adjust font size in Entry Manager

  979. TouchPad: Adjust/select electronic, backup and watch times (F12)

  980. TouchPad: Alternate heats/events

  981. TouchPad: Athlete Entries

  982. TouchPad: Average Watch Times

  983. TouchPad: Award Labels

  984. TouchPad: Check-In with OnDeck

  985. TouchPad: Connect your timing console

  986. TouchPad: Create multi-age events

  987. TouchPad: Create/Add Report Banners - image sizes and formats

  988. TouchPad: Deck Entry report

  989. TouchPad: Delete or clear all times for an event

  990. TouchPad: Delete Team

  991. TouchPad: DFS (declared false start) in Enter Results

  992. TouchPad: Enable or disable sync function by team for event entries

  993. TouchPad: Enter DQs and DFSs

  994. TouchPad: Enter Results screen

  995. TouchPad: Entry Manager - Import SD3 entries, rosters, meet results

  996. TouchPad: Event Cut Times

  997. TouchPad: Event Records Broken report

  998. TouchPad: Export Lenex Meet Results (UK)

  999. TouchPad: Export results for USA Registered and Not USA Registered athletes

  1000. TouchPad: Failed Heat - Adjust Times

  1001. TouchPad: Filter by open events, age, name in Scratch Pad

  1002. TouchPad: Generate athlete check-in sheets

  1003. TouchPad: Generate meet recon file for SWIMS

  1004. TouchPad: Generate report of Registered and Not USA Registered athletes

  1005. TouchPad: Global Settings for international teams

  1006. TouchPad: How do I delete a meet?

  1007. TouchPad: How do I edit an existing meets basic setup information?

  1008. TouchPad: Import a roster into TouchPad for OnDeck/manual entries

  1009. TouchPad: Import meet entries into TouchPad (non syncing teams)

  1010. TouchPad: Import/export records

  1011. TouchPad: Manually set or clear athlete as Not USA Registered

  1012. TouchPad: Meet Entries report

  1013. TouchPad: Meet Timeline / Meet Duration report

  1014. TouchPad: OVC Athletes

  1015. TouchPad: Print championship, consolation and bonus final results

  1016. TouchPad: Quality points / quality team scoring

  1017. TouchPad: Records - Add/edit Event Records

  1018. TouchPad: Relay Entries

  1019. TouchPad: Report Banners

  1020. TouchPad: Run "Timed Final/Last Heat in Finals" with finals in different session

  1021. TouchPad: Score / Scoring

  1022. TouchPad: Scratch an athlete's events for a session

  1023. TouchPad: Scratch athlete(s) by name or event pre-meet

  1024. TouchPad: Scratch athlete(s) during meet

  1025. TouchPad: Scratches report

  1026. TouchPad: Select country and date format

  1027. TouchPad: Set up a network

  1028. TouchPad: Set up meet for Not USA Registered athletes

  1029. TouchPad: Show finish place by heat

  1030. TouchPad: Step 1 - Meet Setup and Event Creation tutorial

  1031. TouchPad: Step 2 - Syncing Events and Entries tutorial

  1032. TouchPad: Step 3 - Athlete Entries, Meet Reports, Heat Sheets tutorial

  1033. TouchPad: Step 4 - Print Award Labels and Results, Score, Export Results tutorial

  1034. TouchPad: Step 5 - Sync, Release and Export Results tutorial

  1035. TouchPad: Sync entries for meet using TUSync

  1036. TouchPad: Sync meet results for USA Registered athletes

  1037. TouchPad: Timer Settings - select timers

  1038. TouchPad: USA-S Sanctioned Event, Approved Competition and Observed Swim

  1039. TouchPad: Use FINA/USA Swimming or NCAA/Other rules for time adjustments

  1040. TouchPad: View TouchPad Live results on any device

  1041. TouchPad: Watch specific athletes or teams

  1042. Tracking who has accepted their invitation and submitted entries

  1043. Transfer Athletes - Question during the registration process

  1044. TU University: Online Registration Guide

  1045. TU website not appearing after changing name servers

  1046. TUMoney - Address book will not import on Mac

  1047. TUMoney - Can I have more than one fundraising system up?

  1048. TUMoney - Event Fundraising First Steps Intro & Launch

  1049. TUMoney - Fundraising and billing - How the donation is accounted for in individual accounts

  1050. TUMoney - Incentive ideas

  1051. TUMoney - Receipt information EIN/Tax exempt information

  1052. TUMoney admin access levels

  1053. TUMoney and your billing system

  1054. TUMoney Fundraising Detailed Report

  1055. TUMoney VIDEO Tutorials

  1056. TUMoney: Add offline donation/donor

  1057. TUMoney: Assign/move donation in general account to specific member(s)

  1058. TUMoney: Can someone donate online without a selecting a participant?

  1059. TUMoney: Change/edit a paid/approved donation

  1060. TUMoney: Clone a fundraising event

  1061. TUMoney: Finalize Swim-A-Thon and submit to USA Swimming Foundation

  1062. TUMoney: How donors can split donation between family members

  1063. TUMoney: Promote event fundraiser - email information to team

  1064. TUMoney: Promote fundraiser on Facebook

  1065. TUMoney: Swim-a-Thon donation refund

  1066. TUMoney: Turn on/off the lap tracker

  1067. TUMoney: When is processing fee applied for offline donations?

  1068. Turn the current alert off / hide alert

  1069. Turning on the Jobs Module / Create or Copy Jobs or Add a New Job

  1070. Twitter for Texting SMS

  1071. UK Billing: Manually refund credit card transaction

  1072. UK Billing: Reconcile credit card activity - Financial Reports

  1073. UK Billing: Set up electronic payment processing

  1074. UK Billing: View credit card transactions

  1075. UK Meet Results: Age Up in Time Standards and Time Reports

  1076. UK Meet Results: Results time conversion factors

  1077. UK Website Editing: Display swim21 and clubmark kitemarks

  1078. Un-inviting a team from a TouchPad meet

  1079. Undelete a registration

  1080. Undeposited Funds - QuickBooks

  1081. Understanding What you Are Filtering On

  1082. Update All Events with new Meet Results / Times for Committed Athletes

  1083. Update Times won't use recent results

  1084. Updating your bronze/silver/gold badge and level

  1085. Updating your meet structure using TouchPad

  1086. Uploading/Linking files

  1087. USA Registration - "Have you represented another FINA federation at international competition?"

  1088. USA Registration - Generating Outreach Athlete USA Package

  1089. USA Registration - Re-Download already generated USA Registration Packages/Forms (archived)

  1090. USA registration information is incomplete or incorrect

  1091. USA Registration Packet - USS # verification or invalid USS/USA numbers

  1092. USA Swimming: Filter who has and hasn't registered by year

  1093. USA-S Registration: Generate registration package

  1094. Use ACH to pay for registration workaround

  1095. User Guides by Module

  1096. Using the jobs module to collect concessions to sell at a meet

  1097. Utilize filters to sort data in an Excel file

  1098. Verify domain name with Google Apps account

  1099. View contents of a QuickBooks IIF file

  1100. View day and time an athlete registered in the Registration module

  1101. View job signup reports

  1102. View or Export Notes from Committed or Declined Athletes

  1103. View past invoices / billing history report for accounts

  1104. View the notes from the Not Committed / Declined Athletes in a meet

  1105. View the number of meets your swimmers have attended

  1106. View what goes into a QuickBooks IIF file from SwimOffice

  1107. Viewing Past or Current Invoices Generated

  1108. Viewing Sent Messages

  1109. Viewing the notes your accounts or parents leave for the athlete when they commit to an event or meet

  1110. Viewing who has accepted/declined a meet invitation using TUSync

  1111. Waitlist / wait list for Online Registration

  1112. Warning in the invoice and payments area

  1113. Website Design - Allowing Non Admin to edit/administer a tab

  1114. Website Design - Creating a Tab as a draft before releasing it to the public

  1115. Website Design - Editing your SwimOffice site on a mobile device / tablet

  1116. Website Design VIDEO Tutorials

  1117. Website Design: Turn on/off USA Swimming Shop

  1118. Website Editing: Add a blog to your website

  1119. Website Editing: Add a countdown timer

  1120. Website Editing: Add a music/sound/mp3 file to site

  1121. Website Editing: Add a slideshow to a web page

  1122. Website Editing: Add a submenu/dropdown to a tab

  1123. Website Editing: Add or edit a tab/page or sub tab

  1124. Website Editing: Add photo/image/picture to website page

  1125. Website editing: Add/edit notes/content on Events page

  1126. Website Editing: Browse Server to manage files with CKFinder

  1127. Website Editing: Can't upload an HTML document in the editor

  1128. Website editing: Change / edit main home page text

  1129. Website Editing: Content Editor - CKEditor

  1130. Website Editing: Correct photo/image sizes/dimensions

  1131. Website Editing: Display USA Swimming World 100 badge

  1132. Website Editing: Edit or resize images/photos, add text to images

  1133. Website Editing: Embed a Google map

  1134. Website Editing: Hit counter alternatives

  1135. Website editing: Make a tab or sub tab redirect to another page or site

  1136. Website Editing: Set up Google Analytics on your site

  1137. Website Editing: Supported file extensions when uploading

  1138. Website Editing: Translate site into another language

  1139. Website editing: Upload logo to display on website and/or emails

  1140. Website title is pushing USA swimming badges

  1141. What bills on the first in the automated billing system

  1142. What credit cards are accepted by electronic processing?

  1143. What do I do if I forgot my password?

  1144. What do I do when I get the error wrong encrypted data?

  1145. What do these codes mean when I see the results of an ACH run?

  1146. What does non standard stroke error mean?

  1147. What does the Edit Job Signup button mean?

  1148. What does the H stand for next to my hand entered time - will it appear in my entries file?

  1149. What email gets an emailed invoice or email billing summary?

  1150. What if I don't have the required email or address field for an account?

  1151. What is a donation level setup?

  1152. What is a workout calendar item?

  1153. What is Accrual Based Accounting vs Cash Based Accounting?

  1154. What is SwimOffice?

  1155. What is the blue L after my swimmers time?

  1156. What is the Donor Processing Fee option located in the Event Fundraising Setup Tab?

  1157. What is the maximum file size for email attachments?

  1158. What is the TU platform built on?

  1159. What order are my meet results sorting in?

  1160. What order are Wait List students in? How do I view?

  1161. What report will show the first time swimmers have swam events in a meet?

  1162. What steps will my Membership have to go through to Register Online?

  1163. What will the Account see in their invoice for dollars donated?

  1164. When do my invoices generate and my billing run?

  1165. When does a new account get a login and password from the online registration system?

  1166. When does the Online Registration Charge the CC?

  1167. When does the QuickBooks IIF file generate?

  1168. Where can I see my Lifetime vs Active event fundraising?

  1169. Where do I get an “ev3” file?

  1170. Where is my online registration link to set it up?

  1171. Where to edit "More Information" pages

  1172. Why am I being asked my date of birth or if I'm over 13?

  1173. Why am I getting a athlete appearing twice for an event?

  1174. Why am I getting a Restricted Area message after clicking link to access invoice?

  1175. Why are late fees being charged on suspended and canceled accounts?

  1176. Why are my athletes Name/Gender coming in wrong to TouchPad?

  1177. Why are my swimmers not aging up correctly for a meet?

  1178. Why are my transferred QB amounts negative?

  1179. Why are some seed times NT even though the athletes have best times? Course Type

  1180. Why are swimmers results are missing from meets?

  1181. Why are there qualifying times populating my swimmers entries that are not in my database?

  1182. Why aren't my swimmer's times showing but I know they are in the system?

  1183. Why can Outlook receive but not send?

  1184. Why can't I adjust/add Service Hours?

  1185. Why can't I attach events to meet on LSC site?

  1186. Why can't I download OnDeck?

  1187. Why can't I enter my email address in for a new account?

  1188. Why can't I find the icon that lets me connect my events to meet results?

  1189. Why can't I import my un-attached swimmers?

  1190. Why can't I see my kids meet results?

  1191. Why did a meet show up on our site that says TouchPad?

  1192. Why did my canceled accounts or suspended accounts receive an invoice email?

  1193. Why didn't my invoices email?

  1194. Why do Dismissed alerts reappear?

  1195. Why do I keep getting a error when I upload a file/PDF?

  1196. Why do I see other team's meet results?

  1197. Why do I see other team's times in the meet results?

  1198. Why do my canceled accounts appear under invoices & payments?

  1199. Why do sponsors show up in the Sponsor Center on my site who didn't sponsor my team?

  1200. Why does meet attendance report not show all meets?

  1201. Why does my page I just edited appear blank?

  1202. Why does OnDeck show a different athlete first name than SwimOffice?

  1203. Why does the attend this event button still show when the event is already past/archived?

  1204. Why doesn't my logo appear for logged in users?

  1205. Why doesn't the slideshow load in Internet Explorer?

  1206. Why don't my jobs show up for signup?

  1207. Why Firefox is better than Internet Explorer

  1208. Why has all of my information dissappeared from the page and the editor?

  1209. Why is editing slow or freezes?

  1210. Why is Meet Manager giving my entry file an exception report and/or SDIF integrity check?

  1211. Why is my domain no longer going to my TU website?

  1212. Why is My Swim Today widget not working?

  1213. Why is my swimmer not showing the event?

  1214. Why is my team not on OnDeck?

  1215. Why is my website not coming up in a Google search? SEO

  1216. Why isn't my swim lesson module turned on?

  1217. Why when I paste into the editor is my information not coming in correctly?

  1218. Why when I run a top times report for do all my swimmers appear in only specific age categories?

  1219. Why will my result file not load into TeamUnify?

  1220. Why won't my photos/images upload or display correctly? Color Profile

  1221. Why won't OnDeck sync?

  1222. Why won’t my image upload in Event Fundraising Setup?

  1223. Will I see points on my Service Hours reports if I change from Hours?

  1224. Will OnDeck Android work on a Kindle Fire?

  1225. Will the recurring charges post to suspended / canceled accounts?

  1226. Wrapping text around a photo

  1227. YMCA Membership: Remove coach so they stop receiving emails

  1228. YMCA: Add/update credit card for YMCA fees

  1229. YMCA: COA report for invoices

  1230. YMCA: Coaches alerted when certifications are expiring

  1231. YMCA: Register a coach

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