Update Times won't use recent results

Admin Level - Email/Print/Calendar

Two possibilities
  1. All Athletes usually means a course type mismatch
  2. One or Two athletes usually means an ID mismatch
Possibility One - To check for course type mismatch
  1. Go to your event
  2. Select the Edit Commitment Button
  3. Check course type set by the host

  4. Confirm this is set as the same course type as the meet that you uploaded.  Go to My Account > My Meet Results > Results by Meet > Find Meet > Course

  5. If these courses not the same the system will not use the new times unless the host agrees to change the course type.  They must be the same.  IF you are able to update you course type on SwimOffice click here. Once you have updated the course type use the Update Best Times to bring in the new course times.

Possibility Two - If one or two athletes are missing new times check a possible USA ID Mismatch
The easiest way is to go to 
  1. Go to Results by Meets.
    1. Chameleon users: In the side menu click Team Admin > Time Reports > Results by Athlete.
    2. New CMS users: In the side menu click Events & Competition > Results by Athlete.
  2. Bring up the Athlete in question using the filters
  3. Check the newest meet USA ID# and Compare with previous if they are not identical you will have to merge results into one good USA ID#

  4. Update times again if applicable

See Also
What does Multi Cut mean in the event entry file and how is it applied?
How do I add a swimmer's best time manually?
Athlete's times show NT in event
How do I set Meet Types in my times database?

Meet Results & Times

  1. Meet Results VIDEO Tutorials
  2. Add Canadian time standards
  3. Adding/Editing Time Standards for an LSC
  4. Attendance by Meet Results
  5. Meet Results: Export Team Records to Excel
  6. Can I upload time standards?
  7. Clearing Athlete Approvals
  8. Do TeamUnify's LSC codes not match Team Manager's?
  9. Edit, Modify, Delete or Correct Times
  10. Generating an Eligibility Report
  11. Meet Results: See ALL meet results for athlete, including unattached and other teams - Match ID# Only
  12. Meet Results: Add an athlete's best time manually
  13. How do I attach new swimmer times?
  14. How do I create a meet/time in the TU database?
  15. How do I create a new time standard?
  16. Delete meet results / edit meet results details
  17. Edit meet results
  18. How do I export times and results using a TM backup
  19. How do I get the times zip file ready for import?
  20. Import meet results
  21. Import swimmer results/best times from Team Manager
  22. Meet Results: Generate meet fees from results
  23. Meet Results: Set Meet Types for results
  24. Meet Results: Create a record of top times on Team Records tab
  25. Meet Results: Time Reports feature comparison
  26. Meet Results: Top Times Reports
  27. Top Times by Athlete - Show all athletes' results
  28. Top Times by Event - Show all athlete's results
  29. Meet Results: Top Times Spreadsheet
  30. How do I generate a top times report by athlete against a standard (with age up option)?
  31. Athlete best time compared to a standard - Seasonal or Best
  32. Meet Results: Top Points Award Labels
  33. Meet Results: Improvements report
  34. Meet Results: Improvement labels by meet
  35. Single Meet Improvement report - Percentage of improvement from best time to selected meet
  36. Improvement Report - Finding the percentage of improvement from fastest recent time to selected meet
  37. Improvement Report - Finding the percentage improvement from the first time swim to a specific meet/date
  38. Improvement Report - Finding the percentage of athlete improvement on a meet by meet basis
  39. Meet Results: High Points Report
  40. Meet Results: Times Report Age Groups are incorrect
  41. Meet Results: Include mixed gender event results in Top Times Reports
  42. Why when I run a top times report for do all my swimmers appear in only specific age categories?
  43. Top Times Report - Linking to a Submenu
  44. How do I show proof of times?
  45. Meet Results: View athlete times by name or filter criteria
  46. View the number of meets your swimmers have attended
  47. Meet Attendance Report by Approved only or Declared and Approved
  48. Some Meet Results missing
  49. Merge ID, correcting ID mismatches in meet results
  50. My Live Results on MM says invalid user name or password for FTP
  51. Real Time Results: Password not working
  52. Swimmer ID Card specified already exists - error / Duplicate USA ID
  53. Split Sheet Reports
  54. Update Times won't use recent results
  55. Update All Events with new Meet Results / Times for Committed Athletes
  56. Meet Results: Auto update records that have been broken
  57. What is the blue L after my swimmers time?
  58. What order are my meet results sorting in?
  59. Why are swimmers results are missing from meets?
  60. Why aren't my swimmer's times showing but I know they are in the system?
  61. Why can't I see my kids meet results?
  62. Why do I see other team's meet results?
  63. Why do I see other team's times in the meet results?
  64. Why will my result file not load into TeamUnify?
  65. Why can't I import my un-attached swimmers?
  66. Importing high school or Zone meets - Results where athletes did not compete for your team
  67. Meet Results: Manually add meet results / swimmer's times
  68. Meet Results: Set up FTP/SwimOffice to work with Meet Manager Live Results
  69. Meet Results: Multiple Live Results for Meet Manager - additional working directories
  70. Athlete's Best Times - Viewing and Generating Options
  71. Meet Results: How swimmers link to their times in the TU database
  72. Meet Results: View relay results
  73. UK Meet Results: Age Up in Time Standards and Time Reports
  74. UK Meet Results: Results time conversion factors
  75. Meet Results: Set unattached code
  76. Can I post IMX and IMR records to my TeamUnify site?
  77. How to Print Participation Award Labels

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