I tried several times to upload a photo or document or attach it to an email, but it doesn’t work. Why not?
Most punctuation in filenames, such as commas and apostrophes, will cause problems. SwimOffice only accepts certain characters in filenames.
- Underscores or Hyphens
- Extension (like .pdf or .jpg)
Please rename your file to use only these characters, then try uploading or attaching it again.
In the case of email attachments, there is also a 5 MB combined size limit. In other words, the combined size of all the attachments must be five megabytes or less.