Membership: Can an admin verify an email address or SMS number?

Admins can send verification emails, but cannot perform the steps to complete verification as they do not have access to the members email address/phone.

Verify Email Addresses

  1. In the side menu click My AccountMy Account.
  2. Above the login email, click Unverified.
  3. Under "Resend Verification Email Now?" click Yes.
  4. Go to your mailbox, open the verification email, and follow the instructions to verify.

Verify an SMS number

  1. In the side menu click My Account > My Account.
  2. Above the SMS field, click Unverified.
  3. Open the text from notifications+teamalias.
  4. Tap the link in the text to verify and click Cancel on the "Account Info" page. 
  5. The SMS number will now be verified.

__________

See Also
Do unverified email addresses and SMS numbers receive messages?
Add and verify a cell number for SMS/texting

Membership

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  2. Membership: Add email addresses to Accounts and Members
  3. Membership: Adding Athlete Emails/SMS For Communication
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  5. Membership: Add / create new Account
  6. Membership: Add or Edit a Member
  7. Membership: Delete Member/Athlete/Swimmer
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  11. Membership: Cancelled/Hidden vs Suspended vs Waiting for Approval status
  12. Membership: Can an admin verify an email address or SMS number?
  13. Membership: Can I age up all of my athletes?
  14. Membership: Can I create a new Account without a valid email address?
  15. Membership: Can I merge Accounts? Dealing with duplicate accounts/members
  16. Membership: Divorced parents account - How to handle in SwimOffice
  17. Membership: Reset password / email password/login email
  18. Membership: Member and coach photo size guidelines
  19. How Can I Tell Who Has A Verified Email Address?
  20. How do I add a photo to a profile?
  21. Membership: Build ID Card # / Member/athlete/swimmer ID #
  22. Membership: Reset t-shirt sizes to blank
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  24. Filter by Gender - Member Tab
  25. Deleting a Coach or Board Member from the Coaches Tab
  26. Delete a Roster Group
  27. How do I edit an existing account?
  28. How do I export members from TeamUnify for import into Team Manager?
  29. Accounts/Members: Export roster / members for import into Team Manager
  30. Move an athlete/member from under one account to the other
  31. Accounts/Members: Export a roster to import into Meet Manager
  32. Print Athlete Roster or Member Directory
  33. Printing Rosters
  34. How do I print or produce a report with account information or member information?
  35. How do I review and edit my account database?
  36. How do I set an inactive date for a member to show when they will be leaving?
  37. How do I set an unattached code?
  38. Membership: Upload/import member database for those without Team Manager
  39. Membership: Verify my email address
  40. Does Reactivating / turning on an account change the password?
  41. If I change the status of an account to something other than active will they be able to login?
  42. Membership: Account notes that only Super Users can see
  43. Membership: Member notes that only Super Users can see
  44. Member Search: How do I opt out / in?
  45. Member login and password isn't working
  46. Preferred name in athlete member profile - Overview of uses
  47. Account and Member Status definitions
  48. Membership: User Admin type access level definitions
  49. Membership: Number of email addresses and SMS numbers allowed
  50. Sent password email and account didn't receive it
  51. What if I don't have the required email or address field for an account?
  52. Why can't I enter my email address in for a new account?
  53. Why is my swimmer not showing the event?
  54. Edit Attendance or Workout report on the Website / SwimOffice - Sync back to OnDeck
  55. Membership: Add and verify a cell number for SMS/texting
  56. Coach's Page - Hiding the Board of Directors
  57. Print mailing labels
  58. No Contact Email Assigned error
  59. Add a custom user defined field in Account/Member Admin or in Registration
  60. Shortcut Keys
  61. Membership: Save and customize filters, columns and views
  62. Making a view the default using filters
  63. Doing a multi account or member edit
  64. Adding a new member
  65. Sorting options / Alphabetical Sort
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  71. Membership: Customize t-shirt sizes
  72. Membership/Registration: Export t-shirt sizes
  73. Delete and Undelete Accounts and Members
  74. Adding or Editing a Roster Group, Location, Sub Billing or Billing Group
  75. Membership: Save a custom search - Saved Views
  76. Custom report print or Excel - Member/Athlete or Account report of data
  77. Set an athlete as Not USA Registered
  78. Understanding What you Are Filtering On
  79. My columns don't show in account member admin
  80. Email the Password to one, many or multiple Accounts
  81. Searching in Account Member Admin
  82. Membership: Workout / Attendance Report
  83. Membership: Add a Roster Group
  84. Accounts/Members: Export accounts/members roster to Excel spreadsheet
  85. Manually reset password for account
  86. Membership: Determine accounts with ONLY inactive members
  87. Membership: Duplicate email / email already exists / can't add account
  88. YMCA Membership: Remove coach so they stop receiving emails
  89. Membership: View MainSet videos
  90. Membership: Exclude accounts from meet financial requirements
  91. Membership: View individual athlete meet results, best times
  92. Membership UK: DBS Check Date field
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  94. Membership: Determine account's most recent/last log in
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  97. UK Workforce: Add/designate Workforce Admins
  98. UK Workforce: Set/designate Workforce members
  99. UK Workforce: Add/edit member roles, courses and certificates
  100. UK Workforce: Filters - Check certifications and expiry dates
  101. USA Swimming racing start certifications
  102. Membership: Privacy Settings - Set Data Visibility
  103. Membership: Privacy Settings - Set Roster/Squad Admins

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