Billing: Billing System is not active warning message

SwimOffice Admin - Super User

Q: What does this message mean in the billing system?

Your team’s Billing System is NOT ACTIVE! Invoices will NOT be generated and the other parts of the system may not function properly, such as Service Hours and Fundraising modules. It is recommended to contact to have your Billing System turned on to have your system fully functional.

A: If you are a seasonal team that collects all your fees during registration, most rec teams like yours do not activate billing for that reason. Do not be alarmed by the message that says your billing system is not active; your team will function fine without it. It’s mainly to let year-round teams know that the system won’t generate recurring fees and invoices monthly.

For all other teams that will be using the billing system, although it is ready to have invoices/payments manually applied your system will not apply any dues/per-member-fees/per-account-fees or any recurring invoices from the billing setup until we make your billing system active. So indeed you will need to contact to have us activate your billing system.

Please watch the Billing Overview video tutorial for further information on what the “billing go live” entails.

See Also
Billing Quick Start Guide
Billing Tutorials

Billing Setup

  1. Billing: Billing Quick Start Guide
  2. Billing: Billing System is not active warning message
  3. Billing: Sign up/apply for electronic ACH/credit card processing
  4. Billing: ACH/credit card fees charged to team
  5. Billing: Email account automatically when credit card fails
  6. Billing: Add/create chart of accounts (CoA)
  7. Billing: Track and show income by Roster Group
  8. Billing: QuickBooks TeamUnify Integration Guide
  9. Billing: Set billing due date and late fee
  10. Billing: Create/add/edit Billing Groups
  11. Billing: Can't delete a Billing Group
  12. Billing: Can't delete a Sub Billing Group
  13. Billing: Do not charge dues for specific months
  14. Billing: Add/edit/delete individual recurring account charges
  15. Billing: Multi Athlete Discount by dollar amount for recurring billing
  16. Billing: Amount charged on the 1st for CC/ACH
  17. Billing: Apply credit card/ACH transaction fee/surcharge automatically
  18. Billing: Allow parents to make on demand credit card payments
  19. Billing: Seasonal team ONLY - Billing Groups
  20. QuickBooks: Will customer (account) data be loaded from the IIF file?
  21. Billing: View when an account added or updated their credit card/ACH
  22. Billing: Recurring charge vs. non recurring charge
  23. Billing: Purpose of Board Members / Coaches FREE Billing Groups
  24. Billing: Can't enter information into billing system
  25. Billing: GST (Goods & Services Tax for AUS only) - implementing & reporting
  26. Billing: Multi Athlete Discount by percentage for recurring billing
  27. Billing: Payment Manager set up / Payment Option Settings
  28. Billing: ACH setup and verification by families
  29. Billing: Disable/remove option to pay by check/mail payment
  30. Billing: Only charge late fees to active/suspended accounts
  31. UK Billing: Set up electronic payment processing
  32. Billing: Automatically send monthly invoices

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