Communication: Create and send an email

Admin - Email/Print/Calendar

There are many places from which you can email; below are the two most common ways. Both are automatically tracked in the E-Mail Center.

Email from Account/Member Admin

  1. Go to Account or Member Admin.
    1. Chameleon users: In the side menu click Team Admin > Account/Member Admin. Stay on Accounts tab or click Members tab.
    2. New CMS users: In the side menu click Team Tools > Accounts or Team Tools > Members tab.
  2. If desired, click Customize Filters, select which groups you want to send to and click Done.
  3. Select one, many or all.
  4. Click Communicate > Send New Email.
  5. Fill in the Subject.
  6. Add any Additional Recipients to CC (separated by commas).
  7. To add Attachments, drag and drop files onto the field or click Browse... and double click the desired file.
  8. Fill in your Message.
  9. Click Send.

Email from E-Mail Center

Note that only active Accounts will be emailed and appear for selection. If you need to email Accounts with other statuses then use the steps above.

  1. In the side menu click Team Admin > E-Mail Center.
  2. Click Email Message
  3. Use Option 1 to email by Email Groups, Billing Groups, or Active Accounts.
  4. Use Option 2 to email by Roster Group/Location. You must select a Roster Group and a Location (even if you don’t have a location you MUST SELECT Email to ALL Locations).
  5. With either option you can hold the Ctrl key down while clicking items to multi-select.
  6. Fill in the Subject.
  7. Add any CC and/or BCC recipients if desired (separated by commas).
  8. Browse for up to three Attachments if you have any.
  9. Fill in your Message.
  10. Click Email NOW.
See Also
Do secondary emails get CC'd on emails sent?
Tracking emails sent outside of the Email Center

Communication - Email, Text

  1. Communication: Create and send an email
  2. Communication: Send SMS text from the SwimOffice website
  3. Communication: Send mobile push notifications from web
  4. Communication: Add attachment to email
  5. Communication: Add/edit an Email Group
  6. Do emails sent to primary email addresses get copied to the secondary email addresses?
  7. Communication: Do unverified email addresses and SMS numbers receive messages?
  8. Communication: Email Center signatures
  9. Email Groups
  10. Communication: Email suspended or canceled/hidden Accounts or Members
  11. Communication: Track emails sent outside of the Email Center
  12. How do I change a coach's email on coach page?
  13. How do I create a forward for one of my team branded email addresses in Google apps?
  14. How do I email job volunteers?
  15. How do I preview the password email?
  16. How do I link to files in an email?
  17. How do I recover a Google Apps password?
  18. How Do I Send to All the Emails in Each Individual Account?
  19. Set up email aliases or Groups in Google Apps
  20. How to Update Email Footer with Team URL/Domain Name
  21. My Email Footer Does Not Contain My Domain Name
  22. How to setup Outlook to receive TeamUnify provided Email Account
  23. Photo or document won't upload or attach to email
  24. Communication: Some accounts not receiving emails - Mails Probably NOT Opened
  25. Communication: User did not receive SMS verification text
  26. Viewing Sent Messages
  27. What is the maximum file size for email attachments?
  28. Why can Outlook receive but not send?
  29. Why didn't my invoices email?
  30. Forwarding an email from the email center
  31. Communication: Email used as From address when sent from admin
  32. Stop 'Contact Requests' from creating a new account
  33. Email: Customize pre-templated emails in SwimOffice
  34. Verify domain name with Google Apps account
  35. Communication: Users can unsubscribe from emails
  36. Communication: Manage email Opt-Outs/unsubscribes
  37. Communication: Manually opt-out/unsubscribe user from emails
  38. Communication: Email multiple CC recipients
  39. Communication: Add News article - Chameleon
  40. Communication: Add News article - new CMS
  41. Communication: Email News to specific roster groups/billing groups/locations
  42. Communication: Straight Talk not listed in SMS carriers
  43. Communication: Tracfone not listed in SMS carriers
  44. Communication: NET10 not listed in SMS carriers
  45. Communication: Google Voice or any VoIP (cloud based phone) not listed in SMS carriers
  46. Communication: Mobilicity not listed in SMS carriers
  47. Communication: Vodafone not listed in SMS carriers
  48. Communication: Email-to-SMS Gateway list
  49. Communication: SMS cell carrier not listed
  50. Communication: Resend failed email
  51. Communication: View which Accounts have verified emails/SMS numbers
  52. Communication: Activate TeamFeed - Chameleon

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