SwimOffice Admin - SuperUser
Occasionally there is a ID card # mismatch causing times to not attach or If there is a discrepancy concerning a USA swimmer’s ID # that requires a change within a team’s existing times database, first contact your LSC and USA Swimming and get their approval for the change if needed, then please follow these steps:
- Log in as a Super User
- Go to Team Admin > Account/Member Admin > Members
- Search for the last name of the athlete to merge
- Select the Athlete's name to enter into their member profile
- Select 'Merge ID'
- This will open up your options to enter the incorrect and correct ID card #
- Select Merge ID's Now and all times will be merged.
- Double check results by selecting either the the Best Times Tab or Meet Results Tab
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