SwimOffice Admin - Super User or Lessons Admin - FullCredits DO NOT get automatically applied toward a pay by check balance. Here are the steps to apply a credit toward the balance.
- In the side navigation click Team Admin > Lessons Admin
- Click Acnts/Revenue tab
- Search for the desired account
- Click view in Account Balance column of desired account
- Click [View/Pay/Refund] by desired invoice
- Click [Pay]
- Check the box at the bottom, Check this box to credit -$XX.XX back to this account. As soon as you click it notice it reduces the amount of the check by the amount of the credit.
- Enter the Check or reference #
- Click Pay NOW