OnDeck: Invite membership to use OnDeck

SwimOffice Admin - Email/Print/Calendar

Ensuring that your families have the newest version of OnDeck installed is important to your team. Push notifications are a great form of communication and are much more valuable if all your families have OnDeck installed. You can easily see which accounts have OnDeck installed, when they last used it, and email them an invitation to install or update it.

To view which accounts do and do not have OnDeck installed,

  1. In the side menu click Team Admin > Account Member Admin.
  2. Click Customize Columns.
  3. In the left column, click Add by Has OnDeck and OnDeck Last In so that they appear in the right-hand column.
    AMA Customize Columns
  4. Drag them both higher in the list if desired so you will be able to see them onscreen.
  5. Click Done.
    AMA with OnDeck columns

With these columns visible you can see who has logged in recently and who has yet to download the application.  to promote OnDeck to those families that do not yet have OnDeck installed or who need to update to the new OnDeck.

It also gives you a great way to promote OnDeck to those families that do not yet have OnDeck installed (or have an older version) by sending them an email describing its benefits with links to download and install it for iOS and Android. To preview the invitation email, click Communicate > OnDeck Invite under Email Preview. To actually send the email,

  1. Skip to the step 2 to invite everyone, including those who need to update to the latest version of OnDeck. To invite only those who have not installed OnDeck,
    1. Click Customize Filters.
    2. Click Has OnDeck Installed.
    3. Click No on the right and then click Done. You will now only see those who have not installed OnDeck.
      AMA Customize Filters
  2. Select all accounts.
  3. Click Communicate > Invite to OnDeck, then click OK to confirm.
    Communicate menu

You may want to go through this process at the beginning of a season as families join your team.

See Also
Does OnDeck work on an iPad or tablet?
Quick-start guides for coaches and parents


  1. Download OnDeck
  2. OnDeck: How to login / log in / sign in
  3. OnDeck: Quick-start guides for coaches and parents
  4. OnDeck: Invite membership to use OnDeck
  5. OnDeck: Automatic login and Touch ID
  6. OnDeck: Coach video tutorials
  7. OnDeck: Multiple simultaneous users
  8. OnDeck: Compare athletes to time standards
  9. OnDeck: Active and inactive Accounts
  10. Reinstall OnDeck
  11. Does OnDeck work on an iPad or tablet?
  12. OnDeck: Wi-Fi and cellular networks compatibility
  13. OnDeck: Compare best times to time standard(s)
  14. OnDeck: View race times in SwimOffice
  15. OnDeck - Deck entered athletes are pushed back to SwimOffice/TeamUnify & billing from results
  16. OnDeck: Create/add invoice/credit, payment/refund
  17. OnDeck: Take attendance for a previous/past date
  18. OnDeck: Default swimmers to out when taking attendance
  19. Data plan needed for mobile device using OnDeck
  20. Past meets showing in upcoming meets in OnDeck
  21. OnDeck Parent no longer supported
  22. OnDeck: Turn off push notifications
  23. OnDeck: Add and verify a cell number for SMS/texting
  24. News article pictures are not visible in OnDeck
  25. OnDeck: Combine/uncombine events
  26. OnDeck: Declare/commit/sign up for upcoming meets
  27. OnDeck: Upcoming Events tab, Past Events
  28. Will OnDeck Android work on a Kindle Fire?
  29. OnDeck for Microsoft Windows Mobile Phone
  30. OnDeck: Communicate via email, SMS and push notifications
  31. OnDeck: Canned messages
  32. OnDeck: Add guest swimmer to attendance
  33. OnDeck: Entry limit bar graphs
  34. OnDeck: Hide and publish/unhide events
  35. OnDeck: Swimmer Entry screen
  36. OnDeck: Show past due accounts when taking attendance
  37. Why is my team not in OnDeck?
  38. Why does OnDeck show a different athlete first name than SwimOffice?
  39. How to Edit an Athlete/Member in OnDeck

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