Registration: Electronic signatures

SwimOffice Admin - Super User

You can click Export ALL Registered & Financial in manage registration to get a record of everyone who registered. You will not have this data until people sign up.

It doesn't matter if they used another computer, unless they deny signing up at all. Given that they have to sign in using their username and password, they would have to claim someone stole those or hacked into their account. The IP address shows what computer was used, but the email and password show what account was used to sign up.
  • When someone uses the online registration system, they must check ALL required agreements; they cannot complete the registration without doing so. Once they click Submit Registration, we record the date/time and IP address their browser used to communicate with our servers. This single IP indicates they “signed” ALL possible agreements.
  • This information is coupled with the account credentials (username and password) they used in the registration process to provide an electronic signature.
  • This IP address is globally unique, and should only be used by one device at a time.
  • A subpoena may be required to force the owner (typically an ISP or large business) of this IP address to divulge their access logs. These logs will help identify the computer(s) that may have been using this address at this time.
  • Your TeamUnify site will NOT create an entry in the “Export ALL Registered & Financial” report unless the Registrant checks all the required agreement boxes.
Here are some technical details about the process. The electronic signature method we use is a clickwrap agreement. On the Member selection screen of the Registration process, users must check the box next to any required agreements you have defined. Directly next to the checkbox is a statement that the user agrees to the above wording by checking the box. When the user clicks Submit Registration we register their public IP address and the date/time of the registration. This information is coupled with the account credentials (username) they used in the registration process to provide an electronic signature. We provide a report of this information when you click Export ALL Registered & Financial, found in Registration Admin > Manage. This report provides you with the groundwork for a non-repudiation case.

The data collected can positively ID the user. You will need to bridge a gap in tying your agreement(s) to your signatures. First, cut and paste the various agreements into a word processing document to get a complete contract. Then keep a copy of your registration agreements (dated) with your other secure documents. Also, we will keep the configuration of your registration (including your agreements) as long as you license the use of our platform.

The best way to grasp our “signature” process is to walk through a mock registration yourself, then see the data that populates our Export ALL report under Manage reg.

__________
See Also
Agreements / waivers and making them optional or required
Export report of Registration and financial data

Registration System

  1. TU University: Online Registration Guide
  2. Online Registration VIDEO Tutorials
  3. Getting Started with SwimOffice's Online Registration Setup and Management
  4. Getting Started Checklist for SwimOffice's Online Registration
  5. SwimOffice Registration Management Video
  6. I Received a Warning When Editing SwimOffice's Registration's Dates. Why?
  7. Online Registration - I updated the athlete's information in Account/Member Admin but the registration system doesn't update
  8. Registration: Apply credit card transaction fee/surcharge automatically
  9. Registration: Hide Check Status button
  10. Registration - Adding a Custom/User Defined Payment Method
  11. Online Registration - Most Common Scenarios and Mistakes and How to Solve
  12. Set up event connected with Online Registration - Multiple Registrations on
  13. Online Registration - Creating Registration Groups - a must READ!
  14. Registration: Add/edit a required, optional, or optional quantity per account charge
  15. Adding Additional Per Member Charges - Optional or Required
  16. Online Registration - My registration is on but I can't see it. Set as Current.
  17. Online registration - allowing new members/children to signup if account and/or member already exists
  18. Online Registration - Preparing, Communicating and Marketing your Online Registration
  19. Registration: Copy / clone an Online Registration
  20. Agreements / waivers and making them optional or required
  21. Online Registration - Setting Maximum Limits by Group or Global Limits
  22. Registration: Test before turning on/activating
  23. Can I enforce accounts to signup for jobs during online registration?
  24. Online Registration - Preferred Name Required or Optional
  25. Registration: Register Board Members' and Coaches' athletes
  26. Transfer Athletes - Question during the registration process
  27. Set email notification for new registration - New Registration Alert
  28. Can't select registration group when registering
  29. Do our charges separate into any report from the Online Registration system?
  30. Locations - How they affect billing, registration and OnDeck
  31. Online Registration - Ensuring member/athlete/children medical information is filled in and added
  32. How do I make a partial payment?
  33. Can an Account accidentally create a new account during online registration?
  34. Email members / athletes who have not registered through the online registration system
  35. View day and time an athlete registered in the Registration module
  36. How do I add a multi-swimmer discount to the registration system?
  37. Approve members in online registration
  38. How do I manually process a credit card for a registration?
  39. Change the Registration Group or Location of existing registration
  40. Registration - Handling a credit/negative amount
  41. How do I charge a late fee in the Registration System?
  42. How do I delete registrations to make the list more manageable?
  43. Add or ask questions in registration - user defined fields
  44. Registration: Enforce collecting outstanding balance
  45. How do I Implement a yes/no question to adjust the fees in the Registration Module?
  46. Can I remove a registration group safely from online registration?
  47. How do I invoice unpaid registrations?
  48. How do I manually register a swimmer if I'm using the Online Registration Module?
  49. Registration: View or print agreements and waivers
  50. Record a payment by check in a registration
  51. How do I refund an online registration?
  52. How do I require my members to save their Credit Card information in Registration for auto-pay?
  53. How does the Multi Swimmer Discount calculate in Registration for dollar amounts?
  54. Online Registration - Members approved but say Not Paid
  55. Online Registration - How do I turn it off?
  56. Registration: Show or hide t-shirt, swimsuit, jacket, and pant sizes
  57. Registration: Set age range for registration groups
  58. Registration: Export report of Registration and financial data
  59. Setting a Payment Frequency in Online Registration
  60. What steps will my Membership have to go through to Register Online?
  61. When does a new account get a login and password from the online registration system?
  62. When does the Online Registration Charge the CC?
  63. Where is my online registration link to set it up?
  64. How does registration affect the billing system?
  65. Registration: Add a charge to a registration
  66. Does Online Registration allow ACH?
  67. Use ACH to pay for registration workaround
  68. Waitlist / wait list for Online Registration
  69. Export a spreadsheet with swimsuit / swim suit size information
  70. Add swimsuit / swim suit size to registration and to member profile
  71. Collect swim suit / swimsuit quantities (bulk orders) and collect money - How To
  72. Registration: What families see when they register
  73. Registration: Update status on accounts and members who do not register
  74. Sell tickets using an event registration
  75. Apply account credit to registration
  76. Registration: Custom message on Account Setup and Member Selection pages
  77. Registration: Copy / Clone an Event Registration
  78. Registration: Set up to accept credit cards
  79. Registration: Hide unneeded fields and dates
  80. Registration: Rename or hide "Start Registration" button
  81. Registration: Add Registration button to homepage
  82. Registration: Add mobile friendly button to home page
  83. Registration: Electronic signatures
  84. Registration: Connect outstanding balances/credits, double bucket billing
  85. Registration: Double bucket billing and payments by check
  86. Registration: Display Registration in SportsEngine directory listing
  87. Registration: When account/member updates transfer to Account/Member Admin
  88. Undelete a registration
  89. Registration: Reasons NOT to reuse old registrations

Feedback and Knowledge Base