Event Creation - Most Frequently Asked Questions

SwimOffice Admin - Webmaster

If you need to edit your event first understand the options and editing functions.

Q - What is the life cycle of a meet between the meet management software program and TeamUnify?
A - Download this PDF to understand the meet cycle from event creation to times import. LifeCycle of a Meet

Q - Why don't I see a button to attend/decline this event?
A - You must designate in the event creation, step #3 either signup yes/no or last option which will turn this into an online event entry system.

Q. Why don't I see any events and I only see the screenshot below when the kids try and register?
A. The reason is that you have NOT loaded in an event file from the host that is created in a Meet Management program like TeamUnify's TouchPad or Hy-Tek's Meet Manager™ (unlike the above screenshot which has an event file loaded).

Q. How do I see the notes a parent leaves when they commit or decline their athlete to a meet or event?
A. Under the Committed Tab, QuickEntries and Declined tab you just need to hover over the page icon like below in QuickEntries

Q. Why do I only see NT times for my athletes when I know they have times?
A. It's because the host has not set the Use Date correctly; see below screenshot that can found on the Committed Athletes tab.

Q. I want my athletes to sign up by SESSION and not by event but I can't change it (the system will only allow the athlete to signup for sessions they qualify for)
A. Select the same Edit as in the screenshot above to adjust in the edit screen to sign up by session.

Q. We do diving events as well. How do I enter my athletes?
A. TeamUnify cannot handle the diving events in an event file. These are in HyTek's proprietary file format. USA Swimming does not oversee diving and therefor their file format that we import does not handle the information correctly.

See Also
Quick Start Guide for Meets
TouchPad - TeamUnify's Meet Management Software (free)


  1. Add and create a new Event or Meet
  2. Event Creation - Most Frequently Asked Questions
  3. Quick Start Guide from meet creation to posting results
  4. Events: Add EV3 file to Event after athletes have declared
  5. Events: Hide event from Non-Admin/public - Admin only Event view
  6. Can I bring my TU event file into TeamManager?
  7. Send an email from the Committed, Undeclared or Declined Athletes Tab
  8. Can IE by event be sorted by time? Account?
  9. Clone / Copy Event (Save As)
  10. Meet & Events - LSC team and online meet entry. How to turn it on.
  11. Events: Restrict meet entry based on amounts due/owed, CC/ACH payment types
  12. Corrupted data, in my committed athletes tab?
  13. EV3 File is missing from Event Zip Folder
  14. configure event file
  15. How can I see who has replied online (declined) to an event?
  16. Events: Allow athletes to sign up by day/session instead of event
  17. Configure / edit the meet file to change event(s)
  18. How do I correct a meet fee in the Event File
  19. How do I create a relay with no members in it?
  20. How do I create my Entry Report in a two column format?
  21. Meet Entries: Update Times for Committed Athletes
  22. Course conversion of times/factoring of times
  23. How do I delete an event?
  24. How do I delete individual event records in meets?
  25. How do I enforce qualifying times?
  26. How do I manually enter qualifying times and custom times in events?
  27. Events: Reimport ev3 events file
  28. How do I use the Quick Entries / QuickEntries system to enter my athletes into events?
  29. How To Un-Commit an Athlete for an Event
  30. Is there a way to designate exhibition swimmers or exhibition events?
  31. Add a younger athlete to a relay - SwimUp Athlete
  32. Events: What multi-cut course order means in event entry file - YSL YLS LSY LYS SLY
  33. What does the Edit Job Signup button mean?
  34. Attend/Decline Event Button vs Edit Commitment button
  35. Events: Update ev3 events file
  36. Meet Entries: Update meet entry times when importing meet results
  37. What report will show the first time swimmers have swam events in a meet?
  38. Events: View/access past events
  39. Why am I getting a athlete appearing twice for an event?
  40. Why can't I attach events to meet on LSC site?
  41. Why does the attend this event button still show when the event is already past/archived?
  42. Why is Meet Manager giving my entry file an exception report and/or SDIF integrity check?
  43. Sending event invite or job invite
  44. Event Email Invite - Can you change who sends this
  45. Does MeetManager ™ / Meet Manager ™ accept an SD3 file?
  46. Online Registration - Using the event system to sign up for and bill for a social event
  47. Billing your accounts from the event system using the yes/no reply
  48. What does the H stand for next to my hand entered time - will it appear in my entries file?
  49. SwimOffice - Lead off leg allowing first swim to count as best time
  50. SwimOff / Swim Off times are not displayed
  51. Events: Load ev3 events file into meet
  52. Events: Diving events in SwimOffice
  53. Events: Set athletes as unattached or attached in meet entries
  54. Events: Enable/disable email confirmations for event declaration
  55. The Link in the Event Invitation does not work.
  56. Events: Restrict meet to certain Billing or Roster Groups/Locations
  57. Events: Email meet invite to specific swimmers

Feedback and Knowledge Base