Browsers supported for TeamUnify sites

As you know, TeamUnify allows you and your team to access and log into your team's SwimOffice anywhere through a web browser. However, with so many web browsers out there with multiple versions, we need to make sure that our code is built, tested and secure on a specific set of browsers and their subsequent versions. This allows us to build the latest technology securely, at a faster pace, and in a much more stable manner.

To protect your safety, we require all users to access our site through an updated browser. If you were directed to this page, you will need to update to one of the supported browsers below. After updating, you’ll be able to access your team's site on your current device.

Below you'll find a list of the current browsers we support. As a rule of thumb, we support the current version and the next preceding version. Since they are free to download, be sure that you have one of the supported versions.


Chrome icon
Download Google Chrome

Update instructions

The great thing about Google Chrome is you don't have to worry about updating it once you've downloaded it. They push out automatic updates when one is available and you relaunch your browser.

TeamUnify recommends Google Chrome for our users.

Firefox icon
Download Mozilla Firefox

Update instructions

Like Chrome, with Firefox, you don't have to worry about updating it once you've downloaded it. It automatically pushes out updates when one is available and you relaunch your browser.

Safari icon
Download Apple Safari

Update instructions

Safari comes bundled with Mac OS X. You may need to run your Mac App Store update to get the latest version.

Internet Explorer iconEdge iconDownload Microsoft Internet Explorer / Edge
Update instructions

If you are a Windows PC user, another browser option is Internet Explorer (Window 8.1 and older) or Edge (Windows 10 and newer). you may need to download updates when you are prompted by Windows Update.

General Troubleshooting

  1. User Guides by Module
  2. Help Tools - Instant Answers to your questions
  3. What is SwimOffice?
  4. SEO -- Search Engine Optimization to increase site ranking
  5. 404 Error
  6. 777 Error
  7. Turn the current alert off / hide alert
  8. Are there word limitations when a sponsor sets up an ad?
  9. Domain name / URL has stopped working
  10. Does our TeamUnify site have any tutorials or FAQs for the parents?
  11. Does TeamUnify Email Passwords?
  12. Allow pop ups in TeamUnify SwimOffice
  13. Clear your browser cache and cookies
  14. How do I contact support?
  15. How do I convert birth date from international to US format in excel file?
  16. How do I create a PDF?
  17. How do I create/edit/report workout notes and voice notes?
  18. How do I print "Participation Award" labels
  19. How do I print entry labels/cards?
  20. SwimOffice session length - automatic logout
  21. Utilize filters to sort data in an Excel file
  22. How do you create online forms?
  23. How many sponsors can we have on our site?
  24. iTunes gives "unknown error (2001)" upon Store request
  25. New England Swimming Check Athlete Registration Errors
  26. Password does not seem to work and I have not changed it.
  27. Seasonal Teams - User Guide
  28. Stack overflow at line 26 - site slowdown or freeze
  29. TeamUnify security and privacy policies
  30. TeamUnify User Guide / User Manual / UserGuide for modules
  31. What is the TU platform built on?
  32. Why am I getting a Restricted Area message after clicking link to access invoice?
  33. Why do Dismissed alerts reappear?
  34. Why Firefox is better than Internet Explorer
  35. Team Alias
  36. TeamUnify/SportsEngine Studio websites and data security
  37. Can't enter time, such as 9:00 am
  38. I want to control my own zone files. How do I do this?
  39. Domain masking / vanity URLs
  40. Why is my domain no longer going to my TU website?
  41. Why is My Swim Today widget not working?
  42. Why is my website not coming up in a Google search? SEO
  43. Critical removal of a page or site from Google's search results
  44. Why am I being asked my date of birth or if I'm over 13?
  45. Browsers supported for TeamUnify sites
  46. Can't login to SportsEngine Mobile on iPad
  47. Turn off/disable NCSA banners

Feedback and Knowledge Base